I Lost My SASSA Reference Number (1)

I Lost My SASSA Reference Number – How Do I Find My SASSA R350 Reference Number?

I lost my sassa reference number – how do I find it? As a beneficiary of the Covid-19 Social Relief of Distress (SRD) R350 Grant, your SASSA R350 reference number is your lifeline to accessing vital support. It’s essential to safeguard this reference number, either by committing it to memory or keeping it in a secure place for easy retrieval when needed. However, if you find yourself in a situation where you’ve lost your R350 reference number or simply want to know how to locate it, this guide is your compass to navigate through the process.

Have you ever found yourself in a situation where you urgently need your SASSA R350 reference number but can’t seem to locate it? We understand how frustrating and stressful it can be to misplace such important information. But fret not! In this comprehensive guide, we will walk you through the entire process of recovering your lost SASSA reference number, ensuring that you have all the answers you need.

The Importance of Your SASSA R350 Reference Number

Your SASSA R350 grant reference number holds significant value. It serves as a key to unlock the assistance you deserve during these challenging times. Whether you need to check your grant status, make inquiries, or access additional resources, your reference number is your gateway.

I Lost My SASSA Reference Number: What Should I Do Now?

So, you’ve realized that you lost your SASSA reference number. Take a deep breath and relax. We’re here to help you navigate this situation with ease. Here’s a step-by-step action plan:

  1. Dial the USSD Code: One of the quickest ways to retrieve your lost SASSA reference number is by dialing 1203210# on your mobile phone. This USSD code will prompt you with instructions on how to recover your reference number.
  2. Contact SASSA’s Toll-Free Call Centre: Another reliable option is to call SASSA’s toll-free call centre at 0800 601 011. Follow the voice prompts, and you’ll be connected to a SASSA assistant who can guide you through the process of retrieving your reference number.
  3. Send an Email: If you prefer a digital approach, you can email SASSA at grantenquiries@sassa.gov.za. Provide them with the necessary information, and they will assist you in recovering your reference number.
  4. Update Your Contact Details: To avoid future issues, consider updating your contact details with SASSA. You can do this by visiting the official SASSA website at srd.sassa.gov.za and following the instructions provided.
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I Lost My SASSA Reference Number – How Do I Find My SASSA R350 Reference Number?

If you’ve lost your SASSA reference number, don’t worry; there are several ways to retrieve it. We’ve compiled a list of methods and resources to help you recover your reference number swiftly and efficiently.

Method 1: Dial 1203210# on Your Mobile Phone

  1. Grab your mobile phone.
  2. Dial *120*3210#.
  3. Follow the prompts that appear on your phone screen.
  4. Provide the requested details, such as your ID.

Sometimes, the digital realm can be finicky, and the USSD code (*120*3210#) might not yield the desired results. In such cases, it’s wise to have an alternative method at your disposal. Here’s what you need to do:

  1. Dial *120*62277# on your cell phone.
  2. Follow the instructions provided by the system.
  3. Be patient as the process unfolds; it might take a moment.
  4. Soon enough, you’ll receive an SMS notification. This message will not only display your SRD R350 status but also reveal your precious SASSA reference number.

This method is straightforward and can be done using your mobile phone. Just follow the instructions on your screen, and you’ll have your SASSA reference number in no time!

Method 2: Contact SASSA’s Toll-Free Call Centre

  1. Pick up your phone.
  2. Dial 0800 601 011.
  3. Select the appropriate option for reference number retrieval.
  4. Follow the voice prompts to connect with a SASSA assistant.
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Calling SASSA’s toll-free call centre is a reliable way to recover your reference number. Their dedicated team is there to assist you throughout the process.

Harnessing the Power of WhatsApp

In an era where instant messaging reigns supreme, SASSA has embraced the platform to help you recover your reference ID number. It’s as simple as sending a message.

  1. Compose a message with the word “SASSA” and send it to the official WhatsApp number 0820468553.
  2. Respond with a resounding “Yes” when prompted, and then request your reference ID number.
  3. Follow the provided steps to retrieve your reference number.
  4. Sit back, relax, and let a SASSA agent work their magic to get your reference number back to you.

Method 3: Update Your Contact Details

  1. Visit the official SASSA website: srd.sassa.gov.za/sc19/contact.
  2. If you want to update your cellphone number and/or email address, click on the relevant option.
  3. Follow the on-screen instructions to complete the process.

Updating your contact details on the SASSA website is essential not only for reference number retrieval but also for staying connected and receiving important updates.

How Do You Know If SASSA Has Approved Your R350 Grant?

Once you’ve submitted your application for the Covid-19 Social Relief of Distress (SRD) R350 grant to the South African Social Security Agency (SASSA), it’s vital to check whether your application has been approved. Here’s a quick overview:

  1. Visit the official SASSA SRD R350 Grant webpage at www.srd.sassa.gov.za.
  2. Follow the step-by-step process outlined in our article titled “How Do I Know My SASSA R350 Grant Is Approved?” to determine the status of your R350 grant application.

I Lost My Sassa Reference Number – Taking Action for a Hassle-Free Solution

Now that you have the answers to your burning questions about recovering your lost SASSA reference number, it’s time to take action! Here are some action-oriented steps you can follow:

  • Step 1: Gather Your Information: Make sure you have your ID number and any other relevant details ready before you attempt to recover your SASSA reference number. This will speed up the process.
  • Step 2: Choose Your Preferred Method: Decide whether you want to dial the USSD code, contact SASSA’s call centre, or send an email. Choose the method that works best for you.
  • Step 3: Follow the Instructions Carefully: Whether you’re dialing the USSD code or speaking to a SASSA assistant, follow the instructions provided carefully. This will ensure a smooth and efficient recovery process.
  • Step 4: Update Your Contact Details: Once you’ve recovered your reference number, consider updating your contact details on the official SASSA website. This will help prevent future issues.
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FAQs: I Lost My Sassa Reference Number

Can I recover my lost SASSA reference number online?

Unfortunately, there is no direct online method to recover your SASSA reference number. You will need to use one of the methods mentioned above, such as dialing the USSD code or contacting SASSA’s call centre.

How long does it take to recover my SASSA reference number?

The time it takes to recover your SASSA reference number may vary depending on the method you choose and the current workload of SASSA’s assistance teams. Typically, it should not take more than a few days to retrieve your reference number.

Can I change the phone number associated with my SASSA account?

Yes, you can update your contact details, including your phone number, by visiting the SASSA website and following the instructions for updating your information.

I lost my old phone number registered with SASSA. How can I use a new one?

If you’ve lost the phone number associated with your SASSA account, it’s essential to update your contact details as soon as possible. Follow the steps provided by SASSA to ensure that your new phone number is registered correctly.

What information do I need to provide when contacting SASSA for help?

When reaching out to SASSA for assistance, you will typically need to provide your ID number and other relevant details to verify your identity and access your account information.


Losing your SASSA reference number can be a stressful experience, but it doesn’t have to be a permanent problem. By following the steps outlined in this guide and taking action, you can quickly recover your lost reference number and ensure that you have access to the assistance and benefits you need. Remember, SASSA is here to help you, and with the right approach, you’ll have your reference number back in no time. Don’t wait – take action today and regain control of your SASSA reference number!

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