Before trying the recommended troubleshooting steps for this particular problem always make sure that you are running it with the latest software version first. If an update is available then I recommend that you download and install it first. You should check for carrier-related software updates as this usually fixes carrier-related connectivity errors. How to activate 5g on note 10 plus, does note 10 plus support 5g, how to tell if my note 10 is 5g, how to enable 5g on note 10 plus Verizon, note 10 plus 5g, how to turn on 5g on samsung note 10 plus verizon
Make sure your region has a good network signal
If you are in an area where there is no or poor network signal, your phone probably has the error “Mobile network not available”. To check if there is a problem with the coverage, you can check if other devices on the same network have the same problem.
If you are in an area with excellent network coverage but your phone is not getting any signal at all then there’s a good chance that the problem is caused by a network outage. Before contacting your carrier to check if there’s an outage make sure to try the additional troubleshooting steps listed below.
Perform a soft reset
There are instances when a software glitch can cause this problem that’s why you need to update your phone software. You want to restart the phone to delete any corrupted temporary data on the device that could be causing the problem.
- Press and hold the power button for up to 45 seconds.
- Wait for the device to reboot.
Check if Samsung Galaxy Note 10+ 5G mobile network not available issue still occurs.
Check your SIM card
If there is a problem with the SIM card, this can be fixed by turning the phone off and removing the SIM card. Wait a few minutes before reinserting the SIM card then turn on the phone. Check if the problem still occurs.
You should also consider using a different SIM card in your phone to rule out the possibility that the problem is caused by a broken SIM card.
Check the roaming status of the phone
In general, you should make sure that the phone is roaming when you are in your home country. This applies to travelers who have returned from another country and whose roaming status is still activated. You can access your phone’s roaming settings from Settings> Connections> Mobile networks> Data roaming.
Check if Samsung Galaxy Note 10+ 5G mobile network not available issue still occurs.
Make sure airplane mode is turned off
Airplane mode is a setting on your phone that is typically used when you are on an airplane. When this option is enabled, your phone will not receive or transmit radio signals so it will not affect the aircraft’s electronic equipment. If you are experiencing the problem of the Samsung Galaxy Note 10+ 5G mobile network not available, then you should make sure that the Airplane mode is turned off, or you can try to flip this switch if it is already turned off.
Change the network mode of your phone
Make sure your phone is using the correct network mode that matches that of your carrier. Most GSM network operators require your phone to be set to 4G or LTE.
- Open the Settings app.
- Tap Connections.
- Tap Mobile networks.
- Tap Network mode and choose 4G or LTE or auto-connect.
Check if Samsung Galaxy Note 10+ 5G mobile network not available issue still occurs.
Start The Phone In Safe Mode
There are instances when an app you downloaded from the Google Play Store is causing problems on your phone when it is installed. To check if an app you downloaded is causing the problem you should start the phone in Safe Mode as only the pre-installed apps are allowed to run in this mode.
- Switch off the device.
- After the model name screen appears on the screen, press and holds the power button.
- Release the power button when SAMSUNG appears on the screen.
- Immediately press and hold the volume down button after releasing the power button.
- Press and hold the Volume Down button until the device restarts.
- When Safe Mode appears in the lower-left corner of the screen, release the Volume Down button.
If the issue does not occur in this mode then it is most likely caused by an app you installed. Find out which app it is and delete it.
Wipe The Cache Partition Of The Phone
There are instances when the cached data stored in the special partition of the phone can get corrupted. When this happens, certain issues usually arise on the phone. To rule out the possibility that this is what’s causing the problem you should wipe the cache partition of the phone from the recovery mode.
- Switch off the device.
- Press and hold the volume up button and the Bixby / power button.
- Release both buttons when the Android logo appears.
- The “Installing System Update” message will be displayed for 30 to 60 seconds before the Android System Recovery menu options appear.
- Press the Volume down key several times to wipe the cache partition.
- Press the Bixby / On / Off button to select.
- Press the Volume Down button to highlight Yes and press the Bixby / Power button to select it.
- When the cache partition wipe is complete, the reboot system will be highlighted.
- Press the Bixby / Power button to reboot the device.
Check if Samsung Galaxy Note 10+ 5G mobile network not available issue still occurs.
Do a factory reset
If the above steps fail to fix the problem then this is most likely due to a software glitch. The best way to deal with this right now is to do a factory reset. Make sure to backup your phone data before doing the reset.
Back up data in the internal memory. If you have signed in to a Samsung account on the device, you have enabled theft deterrence and you will need your Samsung credentials to complete the master reset.
- Switch off the device.
- Press and hold the volume up button and the Bixby / power button.
- When the green Android logo appears, release both buttons (“Installing System Update” will appear for about 30 to 60 seconds before the Android System Recovery menu options appear).
- Press the Volume Down button several times to highlight “Wipe data / Factory data reset”.
- Press the Bixby / Power button to select.
- Press the Volume Down button until “Yes – Delete all user data” is highlighted.
- Press the Bixby / Power button to select and initiate the master reset.
- When the master reset is complete, “Reboot system now” will be highlighted.
- Press the Bixby / Power button to reboot the device.
If the issue persists even after following the steps listed above then the problem may already be due to a faulty hardware component. The best thing to do right now is to bring the phone to a service center and have it checked.
