How to Check DU Number: A Complete Guide for UAE Users

How to Check DU Number: A Complete Guide for UAE Users

If you are a DU user in the UAE, you may have wondered how to check DU number on your phone or online. Maybe you forgot your number, or you want to share it with someone else. Or maybe you want to check your balance, data usage, or other details of your DU account.

Whatever the reason, checking your DU number is very easy and quick. You can do it in several ways, depending on your preference and convenience. In this article, we will show you how to check DU number using different methods, such as:

  • Dialing a USSD code
  • Sending an SMS
  • Using the DU app
  • Visiting the DU website
  • Calling the DU customer care

We will also give you some useful tips and tricks to manage your DU account, such as how to change your number, how to transfer credit, how to activate roaming, and more.

So, if you want to learn how to check DU number and make the most of your DU service, keep reading this article. We will provide you with all the information you need simply and clearly.

How to Check DU Number Using USSD Code

One of the easiest and fastest ways to check your DU number is to dial a USSD code on your phone. USSD stands for Unstructured Supplementary Service Data, and it is a protocol that allows you to communicate with your service provider using short codes.

To check your DU number using USSD code, follow these steps:

  • Step 1: On your phone, open the dial pad and enter 1351#.
  • Step 2: Press the call button and wait for a few seconds.
  • Step 3: You will see a pop-up message on your screen with your DU number.

Note: This method works for both prepaid and postpaid DU users.

How to Check DU Number Using SMS

Another easy and fast way to check your DU number is to send an SMS to a short code. SMS stands for Short Message Service, and it is a protocol that allows you to send and receive text messages.

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To check your DU number using SMS, follow these steps:

  • Step 1: On your phone, open the messaging app and create a new message.
  • Step 2: Type “MYNUMBER” (without quotes) in the message body and send it to 1515.
  • Step 3: You will receive a reply message with your DU number.

Note: This method works for both prepaid and postpaid DU users.

How to Check DU Number Using DU App

If you want to check your DU number using your smartphone, you can also use the DU app. The DU app is a mobile application that allows you to manage your DU account, check your balance, data usage, bills, offers, and more.

To check your DU number using the DU app, follow these steps:

  • Step 1: On your smartphone, download and install the DU app from the Google Play Store or the Apple App Store.
  • Step 2: Open the DU app and sign in with your DU account credentials. If you don’t have a DU account, you can create one using your email address or your phone number.
  • Step 3: On the home screen of the DU app, you will see your DU number at the top.

Note: This method works for both prepaid and postpaid DU users.

How to Check DU Number Using DU Website

If you prefer to check your DU number using your computer, you can also use the DU website. The DU website is a web portal that allows you to manage your DU account, check your balance, data usage, bills, offers, and more.

To check your DU number using the DU website, follow these steps:

  • Step 1: On your computer, open a web browser and go to the DU website at https://www.du.ae/.
  • Step 2: On the top right corner of the DU website, click on the “Log in” button and sign in with your DU account credentials. If you don’t have a DU account, you can create one using your email address or your phone number.
  • Step 3: On the dashboard of the DU website, you will see your DU number under your name.

Note: This method works for both prepaid and postpaid DU users.

How to Check DU Number Using DU Customer Care

If none of the above methods work for you, or you need more assistance, you can also check your DU number by calling DU customer care. The DU customer care is a service that allows you to speak to a DU representative who can help you with your queries and issues.

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To check your DU number using the DU customer care, follow these steps:

  • Step 1: On your phone, dial 155 and wait for the call to connect.
  • Step 2: Follow the voice prompts and choose the option that suits your query. For example, if you want to check your DU number, press 1.
  • Step 3: You will be connected to a DU representative who will ask you some verification questions and then tell you your DU number.

Note: This method works for both prepaid and postpaid DU users.

How To Know My DU Number?

There are four methods that you can use to check your DU number:

  • Dialing a USSD code
  • Sending an SMS
  • Using the DU app
  • Contacting the DU customer care

The easiest and fastest method is to dial a USSD code on your phone. Here are the steps to do it:

  • On your phone, open the dial pad and enter *135*1#.
  • Press the call button and wait for a few seconds.
  • You will see a pop-up message on your screen with your DU number.

Tips and Tricks to Manage Your DU Account

Now that you know how to check your DU number, you may also want to know how to manage your DU account and make the most of your DU service. Here are some tips and tricks that you may find useful:

  • How to change your DU number: If you want to change your DU number, you can do it online or by visiting a DU store. You will need to pay a fee of AED 50 and choose a new number from the available options. You can also keep your old number for a grace period of 30 days, in case you change your mind.
  • How to transfer credit: If you want to transfer credit from your DU prepaid account to another DU prepaid account, you can do it by dialing the *121*phone number*amount# and pressing the call button. For example, if you want to transfer AED 10 to 0551234567, dial 121055123456710#. You can transfer up to AED 100 per day and up to AED 500 per month.
  • How to activate roaming: If you want to use your DU service while traveling abroad, you need to activate roaming on your DU account. You can do it by dialing 13520# and pressing the call button. You will receive a confirmation message and a list of roaming partners and rates. You can also activate roaming online or by visiting a DU store.
  • How to check offers: If you want to check the latest offers and promotions from DU, you can do it by dialing *055# and pressing the call button. You will see a menu with different options, such as data, minutes, international, and more. You can choose the option that interests you and follow the instructions to activate the offer.
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FAQs – How To Check DU Number

Here are some frequently asked questions and answers about how to check DU number:

How can I check my DU number for free?

You can check your DU number for free by dialing 1351#, sending an SMS to 1515, using the DU app, or visiting the DU website.

How can I check my DU balance?

You can check your DU balance by dialing *135#, sending an SMS to 1355, using the DU app, or visiting the DU website.

How can I check my DU data usage?

You can check your DU data usage by dialing 1353#, sending an SMS to 1311, using the DU app, or visiting the DU website.

How can I check my DU bill?

You can check your DU bill by dialing 1352#, sending an SMS to 1233, using the DU app, or visiting the DU website.

How can I contact DU customer care?

You can contact DU customer care by dialing 155 from your DU number, or 800 155 from any other number. You can also chat with them online or visit a DU store.

Conclusion

In this article, we have shown you how to check DU numbers using different methods, such as dialing a USSD code, sending an SMS, using the DU app, visiting the DU website, or calling DU customer care. We have also given you some tips and tricks to manage your DU account, such as how to change your number, how to transfer credit, how to activate roaming, and how to check offers. We hope you have found this article helpful and informative. If you have any questions or feedback, please feel free to leave a comment below. Thank you for reading and have a great day!

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