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How To Stop Auto Renewal On MTN 2021

How To Stop Auto Renewal On MTN in Nigeria?

How To Stop Auto Renewal On MTN? Auto-renewal on MTN in Nigeria can be helpful and annoying at the same time. It makes sure that services don’t stop, but it could also mean that you get charged extra fees and can’t stop your subscription from renewing. An awful lot of users are stuck because they don’t know how to stop auto-renewal when they no longer need it.

We’ll go over all the steps you need to take to stop auto-renewal on MTN in Nigeria in this detailed guide. This piece aims to give you the information and tools you need to take charge of your MTN subscriptions, from explaining what auto-renewal means to look at the reasons why users might want to cancel it.

How to Understand MTN Auto Renewal

Because MTN has a feature called “auto renewal,” subscriptions like data or call packages are renewed immediately when their time is up. This means users don’t have to renew their membership by hand every time they run out. This keeps the service running smoothly and connects users to the internet.

MTN has many subscriptions that can be renewed automatically. These include data plans, call packs, and value-added services. When a subscription is set to “auto-renew,” the user’s account balance or their chosen payment method is charged with the appropriate amount. The user does not have to give verbal permission for each renewal.

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Even though auto-renewal is convenient because you don’t have to remember when to repeat your service and you don’t have to worry about interruptions, it could also be bad. Users may have to pay extra fees if they don’t know when their subscriptions are going to renew or don’t handle them well. Auto-renewal can also make people feel like they have no control because they may feel stuck by charges that they don’t want to keep going.

How to Stop MTN Auto Renewal
How to Stop MTN Auto Renewal

Why Should You Stop MTN Auto Renewal?

Some people may choose to stop auto-renewal on MTN for the following reasons:

1. Keeping costs down

Auto-renewal can cost users extra money if they forget about their accounts or decide they don’t need certain services anymore. Users can better control their spending and avoid spending money on services they don’t need by canceling auto-renewal.

2. Being flexible and in charge

Users have more control over their payments when they cancel auto-renewal. They can choose when and how to renew their services. This is very helpful for people who like to update their subscriptions by hand based on their current needs and how they use the service.

3. Avoiding Services You Don’t Want

Users may sometimes sign up for services that they no longer need or find important by accident. When users cancel auto-renewal, these services are not renewed immediately. This keeps users from having to pay for services they no longer need or want.

By knowing why MTN users can stop auto-renewal, they can make smart choices about how to best manage their subscriptions and get the most out of their mobile experience.

Different Ways to Stop MTN Auto-Renewal

MTN users have several options for canceling auto-renewal, which gives them freedom and ease when managing their subscriptions. Here are the main ways to stop MTN from automatically renewing your contract:

1. How To Stop Auto Renewal On MTN Using an SMS code

  1. Pressing *312#: Pressing *312# on your phone brings up the MTN data menu, where you can control your subscriptions.
  2. Choosing Data Plans: Click on the “Browse” button to see the data plans that you can subscribe to.
  3. Turning Off Auto-Renewal: In the menu for data plans, find the option to turn off auto-renewal for the subscription you want to stop.

2. How To Stop Auto Renewal On MTN With the MyMTN app

  1. Getting the MyMTN App: Get the MyMTN App from the app store on your computer and install it.
  2. Getting to the Subscription Settings: Open the app and go to the part that says “Subscription Settings.”
  3. Stopping Auto-Renewal: Find the choice to stop auto-renewal for that particular subscription and follow the on-screen instructions to finish.
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3. How To Stop Auto Renewal On MTN By text message

  1. Writing a Message: Open the texting app on your device and start writing a new message.
  2. Sending the Command: Send the right command to the given MTN number, making sure to include the name of the contract you don’t want to renew automatically.
  3. Getting Confirmation: After sending the command, you should get a message letting you know that the auto-renewal was successfully stopped.

How To Stop Auto Renewal On MTN Specific to each MTN Package

How to stop MTN 100MB from automatically renewing

To stop the MTN 100MB internet bundle from renewing itself, do these things:

  1. Step 1: To get to the MTN internet menu, dial *312#.
  2. Step 2: Pick the cell phone internet plan.
  3. Step 3: The third step is to choose the 100MB data pack.
  4. Step 4: When asked, skip and choose not to renew automatically.

How to stop MTN Social Bundle from Auto-Renewal

Here are the steps you need to take to stop MTN social packs from automatically renewing, like WhatsApp daily:

  1. Step 1: First, send the bundle code (for example, “STOP WAD”) to 131 or 312.
  2. Step 2: Get a proof message that the cancellation was successful.
  3. Step 3: How to Stop MTN Data from Renewal After Every Use

Here are the steps you need to take to stop MTN from automatically renewing your general data plans:

  1. Step 1: Send “NO” and the data code to 131 or 312. For example, “NO103” would mean a 1GB weekly plan.
  2. Step 2: Get proof that the auto-renewal has been canceled.

Mistakes People Make and How to Fix Them

Mistakes People Make When They Try to Stop Auto-Renewal on MTN:

  1. Incorrect Codes: Make sure you use the right USSD or SMS code for the contract whose auto-renewal you want to stop.
  2. Calling the Wrong Number: Always call the right MTN number (like 131 or 312) to make sure your cancellation instructions are received correctly.
  3. Not Getting Confirmation: If you send the canceling command and don’t get a confirmation message, check the process again or call MTN customer service for help.

How To Stop Auto Renewal On MTN Troubleshooting Tips:

  • If auto-renewal keeps happening after you stop, call MTN’s customer service for more help.
  • Keep track of the state of your subscription and when it’s due to renew so that it doesn’t renew itself by accident in the future.
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By following these steps and instructions, MTN users can stop their payments from automatically renewing and take back control of them.

Let’s Recap: Your MTN Auto-Renewal Toolkit

  • To use the USSD code, hit *312# and do what it says.
  • SMS: Text “NO” plus a data code to 131 or 312.
  • MyMTN App: Use the app to change your auto-renewal settings.
  • Customer Service: If you need help, call 180.
  • For third-party services, check their websites or apps for information on how to stop.

Frequently Asked Questions about MTN Auto-Renewal

Can I turn on auto-renewal after canceling?

Yes, you can turn on auto-renewal at any time by following MTN’s normal payment steps.

What if I want to stop MTN’s auto-renewal service but keep my current subscription?

Cancelling auto-renewal will not change your current membership; it will only stop future automatic renewals. You can keep using the service until the end of your current subscription term.

Is There a One-Shot Code to Stop MTN Data Auto-Renewal?

There isn’t a one-shot code for all packages, but it works for most packages if you send “STOPDATA” to 131 or 312.

Does MTN auto-renewal apply to all data plans?

Most MTN data plans come with auto-renewal enabled by default. However, some promotional plans or bundles might have different terms. It’s always a good idea to check the details of your specific plan.

Will I get a notification before my plan auto-renew?

Yes, MTN usually sends SMS notifications before your plan auto-renews. But remember, these messages can easily get lost in your inbox, so it’s best to proactively cancel if you don’t want the plan to renew.

Can I reactivate auto-renewal if I change my mind later?

Absolutely! You can easily re-enable auto-renewal through the same methods you used to cancel it (USSD, SMS, MyMTN app, or customer care).

What if I want to change my data plan instead of canceling auto-renewal?

You can do that! Just cancel the auto-renewal for your current plan, then purchase a new plan that better suits your needs.

Is there a fee for canceling auto-renewal?

Nope! Canceling auto-renewal is completely free of charge.

Can I cancel auto-renewal for someone else’s MTN line?

Generally, you can only manage auto-renewal settings for your own MTN line. However, if you have access to their phone or MyMTN app account, you might be able to do it for them.

What if I run out of data before my plan expires? Will it still auto-renew?

Yes, even if you use up all your data before the plan’s expiration date, it will still auto-renew unless you cancel it beforehand.

Does canceling auto-renewal also cancel my current plan?

No, canceling auto-renewal only stops your plan from renewing automatically at the end of its cycle. Your current plan will continue to work until it expires.


In conclusion, users can take charge of their subscriptions and better handle their spending if they know how to cancel auto-renewal on MTN in Nigeria. Users can easily stop their data plans and bundles from automatically renewing by using USSD codes, the MyMTN app, or SMS instructions. Also, knowing about common mistakes and how to fix them makes sure that the cancellation process goes smoothly.

Do you know of any other MTN tips or tricks? Add them to the list below! We are all trying to get the most out of our cell phone plans.

I am Mr. 9jaboizgist, a dedicated content writer and the proud owner of 9jaboizgist, a versatile blog covering a wide array of topics. With a passion for blogging and a knack for delivering up-to-the-minute information, I specialize in curating engaging content in the fields of technology, business, finance, banking, loans, insurance, and the Internet.