Airtel is one of the leading mobile network providers in Nigeria, offering prepaid, postpaid, 4G, and broadband services to millions of customers. Whether you need to recharge your prepaid mobile, pay your postpaid bills, check your data balance, activate a new offer, or report a network problem, you can always rely on Airtel customer care to assist you.
But how do you contact Airtel Customer Care Number in Nigeria? What are the different ways to reach them and get your queries answered? In this article, we will show you how to contact Airtel customer care in Nigeria through various channels, such as phone, email, social media, website, office address, online chat, and self service. We will also provide you with some frequently asked questions and answers about Airtel customer care in Nigeria.
Airtel Customer Care Number
The easiest and most convenient way to contact Airtel customer care in Nigeria is by calling their toll-free number. The Airtel customer care number is 111. You can dial this Airtel Customer Care Number from your Airtel line for free, 24/7. When you call, you will hear a recorded voice that will give you different options to choose from, depending on your query. For example, you can press 1 for English, 2 for Hausa, 3 for Igbo, or 4 for Yoruba. You can also press 3 to speak to an agent, who will attend to you and resolve your issue.
Alternatively, you can also call +234 802 150 0111 from any other network or from abroad. This Airtel Customer Care Number is not toll-free, so you will be charged according to your network’s tariff. However, this number is useful if you are not using an Airtel line or if you are outside Nigeria.
The Airtel customer care number in Nigeria is 111 or +234 802 150 0111.
Airtel Customer Care Email
Another way to contact Airtel customer care in Nigeria is by sending them an email. The Airtel customer care email address is customercare@ng.airtel.com. You can use this email address to send your queries, complaints, feedback, or suggestions to Airtel customer care. You should include your name, phone number, and a brief description of your issue in your email. You should also attach any relevant documents or screenshots that can help them understand your problem better. You will receive a reply from Airtel customer care within 24 hours, depending on the volume of emails they receive.
The Airtel customer care email address in Nigeria is customercare@ng.airtel.com.
Airtel Customer Care Social Media
If you are active on social media, you can also contact Airtel customer care in Nigeria through their official social media handles. Airtel has a presence on Facebook, Twitter, Instagram, and YouTube, where they post updates, offers, tips, and news about their services. You can also use these platforms to send them a direct message, comment on their posts, or tweet at them. Airtel customer care will respond to you as soon as possible, usually within a few hours. You can also follow them to get the latest information and promotions from Airtel.
The Airtel customer care social media handles in Nigeria are:
- Facebook: Airtel Nigeria
- Twitter: @AirtelNigeria
- Instagram: @airtelnigeria
- YouTube: Airtel Nigeria
Airtel Customer Care Website
You can also contact Airtel customer care in Nigeria through their official website. The Airtel website is https://airtel.com.ng/, where you can find all the information and services you need from Airtel. You can recharge your prepaid mobile, pay your postpaid bills, check your data balance, activate a new offer, or report a network problem on the website. You can also find the nearest Airtel store, shop, or service center on the website. You can also access the Airtel self care portal, where you can manage your account, change your tariff plan, subscribe to value added services, and more.
The Airtel customer care website in Nigeria is https://airtel.com.ng/.
Airtel Customer Care Office Address
If you prefer to visit Airtel customer care in person, you can also do that by going to their office address. Airtel has several offices, stores, and service centers across Nigeria, where you can meet their representatives and get your issues resolved. You can also buy a new SIM card, swap your old SIM card, upgrade to 4G, or get a new device at their offices. You can find the nearest Airtel office, store, or service center on their website or by calling their customer care number.
The Airtel customer care office address in Nigeria is Plot L2 Banana Island, Foreshore Estate, Ikoyi Lagos, Nigeria.
Airtel Customer Care Online Chat
You can also contact Airtel customer care in Nigeria through their online chat service. The Airtel online chat service is available on their website, where you can chat with a live agent who will assist you with your queries. You can access the online chat service by clicking on the chat icon at the bottom right corner of the website. You will need to enter your name, phone number, and email address to start the chat. You can also choose the category of your query from the drop-down menu. The online chat service is available from 8 am to 8 pm, Monday to Friday.
Airtel Customer Care Self-Service
You can also contact Airtel customer care in Nigeria through their self-service options. The self service options allow you to access various information and services from Airtel without speaking to an agent. You can use the self-service options by dialing 121# from your Airtel line or by downloading the My Airtel App from the Google Play Store or the Apple App Store. Some of the self service options include:
- Checking your balance and validity
- Activating or deactivating data plans and value added services
- Changing your tariff plan or language preference
- Requesting for your PUK code or SIM swap
- Reporting a lost or stolen SIM card
- Getting tips and FAQs on Airtel products and services
*The Airtel customer care self service options are 121# and My Airtel App.
FAQs – Airtel Customer Care Number
Here are some of the frequently asked questions and answers about Airtel customer care in Nigeria:
How can I check my Airtel number?
You can check your Airtel number by dialing *121*3*4# from your Airtel line. You will receive a message with your Airtel numberhttps://9jaboizgist.com.ng/new-airtel-recharge-code-how-to-load-airtel-recharge-card-for-bonus-data.
How can I check my Airtel data balance?
You can check your Airtel data balance by dialing *140# from your Airtel line. You will receive a message with your data balance and validity.
How can I recharge my Airtel line?
You can recharge your Airtel line by dialing 126PIN# from your Airtel line, where PIN is the 16-digit recharge code on your scratch card. You will receive a confirmation message with your new balance.
How can I transfer airtime from my Airtel line to another Airtel line?
You can transfer airtime from your Airtel line to another Airtel line by dialing *432# from your Airtel line and following the prompts. You will need to enter the recipient’s Airtel number, the amount of airtime you want to transfer, and your transfer PIN. You will receive a confirmation message with the details of the transaction.
How can I contact Airtel customer care from abroad?
You can contact Airtel customer care from abroad by calling +234 802 150 0111 from any network. This Airtel Customer Care Number is not toll-free, so you will be charged according to your network’s tariff.
Conclusion – Airtel Customer Care Number
In this article, we have shown you how to contact Airtel Customer Care Number in Nigeria through various channels, such as phone, email, social media, website, office address, online chat, and self service. We hope that this article has helped you to find the best way to reach Airtel customer care and get your issues resolved quickly. If you have any questions or feedback, please feel free to leave a comment below or contact us through any of the methods mentioned above. Thank you for choosing Airtel, the smartphone network.
