Apple has been known to push the boundaries of every iPhone model, and the all-new iPhone XS (Max) is no exception. While the iOS13 device is packed with features, it has some shortcomings. Just like any other smartphone, your iPhone XS (Max) can temporarily stop working. For example, if an iPhone xs won’t turn on or the iPhone XS (Max) screen is black, these are some of the unwanted issues people are facing today. Don’t worry, there are tons of ways you can fix this. I have selected some of the best solutions to fix iPhone XS that won’t turn on here.
Force restart your iPhone XS (Max)
If an iOS13 device is not working properly then this is the first thing to do. If you’re lucky, a simple restart will fix the iPhone X black screen issue. Forcing an iOS13 device to reboot will reset the ongoing power off and power on process. This will automatically fix a minor issue with your device. Fortunately, the existing data on your phone will not be erased either.
As you know, the process to reboot an iOS13 device varies from model to model. Here’s how to restart your iPhone XS (Max).
- First of all, you need to quickly press the volume up key. That is, press it for a second or less and quickly release it.
- Quickly press the Volume Down button without waiting.
- Now press and hold the side button for at least 10 seconds.
- Press and hold the side button until the screen vibrates. Release it once you see the Apple logo on the screen.
- Make sure there is no significant gap or delay between these actions. During the forced reboot, your iPhone screen will go black in between while the device reboots. For the desired results, do not release the side button until the Apple logo appears on the screen.
Charge the iPhone XS (Max) for a while
If your iOS13 device is not charged enough then you may encounter the iPhone XS (Max) black screen issue. Your phone will inform you of the low battery status before turning it off. If you have not paid attention and your phone is fully charged, the iPhone XS won’t turn on.
One of the most common causes of an unresponsive phone is a dead battery. We’re not exactly sure if this is the case here, but you don’t have much of a choice because your iPhone XS won’t On with the force restart. Here’s what to do:
- Plug the wired charger into a working outlet.
- Connect your iPhone to the charger with the original lightning cable.
- Whether or not your iPhone XS shows the charging sign, leave it connected to the charger for at least 10 minutes.
- Then quickly press and release the Volume Up button.
- Short press and release the Volume Down button.
- Press and hold the Side button until you see the Apple logo and then release it.
If your iPhone boots up successfully after that, it must be due to a dead battery, which may have also caused a firmware crash. It doesn’t matter, but there is no guarantee it won’t happen again in the future. But at least now you know what to do if your iPhone XS becomes unresponsive and won’t turn on. Should it happen again in the future, try the same thing but once the devices boot up, restore your iPhone XS:
- Connect your iPhone XS to the USB port of your computer using the original Lightning cable.
- While connected, short press the Volume Down button.
- Then short press the volume down button.
- Then press and hold the Page / Power button and continue to hold it during the reboot. Do not release the Side / Power button when you see the Apple logo as you need to put the device into a recovery state.
- Release the Power button when the “Launching iTunes” logo appears on the screen.
- When you launch iTunes, you should see a message stating that your connected iOS device is in recovery mode and prompt you to update or restore options.
- Select the Restore option to erase everything from the phone system and restore iOS through iTunes.
If you’ve done all these things and your iPhone XS won’t turn on still, it’s time for an Apple technician to check your device. Make an appointment at the Genius Bar and send your phone in for a check. As long as your iPhone shows no signs of physical or liquid damage, it should be repaired.
How can I fix iphone xs won’t turn on without data loss on iOS13?
If there is a serious problem with your iPhone XS (Max) then you need to use special iOS13 repair software. We recommend using Dr.Fone – System Recovery (iOS) developed by Wondershare. The tool can fix all major issues with your iOS13 device without causing data loss. Yes, all data on your phone will be kept while the tool repairs your device.
The application can fix all major iOS issues such as turning on iPhone XS (Max), iPhone X black screen issue, and more. You can get the most out of this reliable application without any technical knowledge. It is fully compatible with all popular iOS13 models including iPhone X, iPhone XS (Max), etc.
Connect your phone to the system with an authentic lightning cable and wait for it to be recognized. To continue, click the “Default Mode” button to fix iPhone XS won’t turn on by saving phone data.
Note: If your iPhone cannot be detected, you must put your phone in recovery or DFU (Device Firmware Update) mode. You can see clear instructions on the interface to do the same. We have also provided a step-by-step approach to get your iPhone XS (Max) into recovery or DFU mode in the next section.
The application will automatically detect your phone data. In the second field, select a system version and click “Start” to continue.
This will initiate the correct firmware download for your device. The application will automatically search for the correct firmware update for your iPhone XS (Max). Just wait and maintain a strong network connection for the download to complete.
Once the download is complete, the following window will be displayed. Click on Fix Now button to fix iPhone XS won’t turn on.
Wait a moment, the device will reboot in normal mode. Do not unplug it while the repair process is in progress. In the end, you will be notified with the following message. You can now safely remove your phone and use it as you wish.
Keep in mind that if your phone is jailbroken, the firmware update will automatically assign it to a normal (non-jailbroken) phone. This will allow you to fix all major issues with your phone while preserving the existing content.
Contact Apple Support To See If The Problem Is Hardware Issue
If none of the above fixes the problem, there may be a hardware issue. To fix this iPhone XS won’t turn on, you need to go to an authentic Apple Service Center or contact the support team. Learn more about Apple service, support, and customer support here. If your phone is still under warranty, you will (most likely) not have to pay for the repair.
Hope we were able to help you fix your iPhone XS that won’t turn on. We would love it if you could help us distribute it. Please share this post if you found it helpful. Thank you for reading!