How can I fix Roku error code 0033 and 003? The Roku device is one of the best streaming players that can play up to 4K Ultra HD content at a budget-friendly price. You can watch Netflix, YouTube, or other online streaming content by simply connecting this device to your TV. While this device is as easy to use as it is plug and play, there are times when the problem with Roku error code 0033 and Roku error code 003 occurs and that is what we are going to discuss today.
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WHAT IS ROKU ERROR CODE 0033?
The Roku error code 0033 occurs when the subscribed packet changes. Usually, this error occurs when using a wifi connection that is unable due to a billing address change. If different devices use different streams, an unauthorized content error will occur. Follow the quick guide to resolve the error code 0033.
How to fix Roku error code 0033 Problems?
Before following the recommended troubleshooting steps for this particular issue, I suggest that you do a system reboot first. Remove and disconnect the Roku device from your TV, then turn off the TV. Wait at least a minute, turn on the TV and plug in the Roku device. This updates the operating system as well as corrupted temporary data and is very effective in fixing most software-related issues.
Update the software to resolve the error code 0033. Continue with the following guidelines to update the software.
- Tap the Home button on your remote 5 times.
- Press the fast forward button three times and the rewind button twice.
- Go to Update software and then click the OK button to update the software.
If the problem persists, delete or delete the account added to other devices.
- Sign out and sign in to your account using the same credentials.
- You can also reset the password to fix the error.
Verifying the channel will also help you resolve error code 0033.
- Open your Roku device.
- Select your favorite channel from the channel list that appears on the home screen of your device.
- The device activation window appears on the screen.
- Enter the activation code correctly.
- Roku Error Code 0033, click on the OK option to complete activation and login to your account with credentials.
- Use mobile internet instead of Wi-Fi when you are not at the station.
Go to Settings and select the Application option from the Manage all installed applications menu. Click the Clear Cache option to clear the cache on your Firestick.
How To Fix Roku Error Code 003?
Several factors can cause this particular issue from a server issue to a network security protocol issue. Below are the troubleshooting steps that you need to follow to resolve this issue.
Check if the Roku server is online
The first thing to do in this case is to check if there is a server outage or if there is any server maintenance going on. You can visit this website to check if server maintenance is in progress. You can also visit https://downdetector.com/status/roku/ to check if the Roku servers are online.
Change the network security protocol
One of the reasons why this issue occurs is because of the Wi-Fi security protocol. If you are using AES, change it to WPA2-PSK (TKIP).
Access your router’s settings by entering the IP address into a browser. This address is usually located on the back of the router or can be found in the documentation. Usually, it should be “192.168.8.1”.
Navigate to Wireless or Security in Settings and make sure the Security Mode is not set to AES. It can be WPA2-PSK (TKIP).
After changing the security method, you can try connecting your Roku to the network with the new settings implemented.
Check if the problem with Roku error code 003 still occurs.
Use a wired connection
If the above steps do not resolve the issue, try using an Ethernet connection instead of a wireless connection to connect the Roku device to the router. That way you can rule out the possibility that the Wi-Fi connection is causing the problem.
Check if the problem with Roku error code 003 still occurs.
