Are you looking for how to check Zenith bank account balance using a code or how to check Zenith bank account balance without PIN? At Zenith Bank Nigeria, staying updated with your account balance is made simple and convenient through multiple channels. Whether you prefer using your mobile phone, accessing your account online, or visiting an ATM, we’ve got you covered. In this comprehensive guide, we’ll walk you through the various methods available to check your Zenith Bank account balance securely and efficiently.
Why Checking Your Zenith Bank Account Balance Matters
Before delving into the methods for checking your Zenith Bank account balance without a PIN, let’s understand why it’s essential:
- Financial Control: Regularly checking your account balance allows you to stay in control of your finances, helping you make informed decisions and avoid overdrafts.
- Security: Keeping tabs on your account balance helps detect unauthorized transactions early, enhancing the security of your funds.
- Convenience: The methods we’ll discuss in this guide offer unmatched convenience, saving you time and effort.
1. Checking Account Balance via USSD Code
To check your Zenith Bank account balance using the USSD code, follow these straightforward steps:
- If your mobile number is already linked to your Zenith Bank account, simply dial *966*00#.
- If your number is not linked to your account, you can register by dialing *966# and following the prompts.
Once you complete the registration process, you can dial 96600# to access your account balance instantly. The USSD method offers a quick way to check your balance on the go, without requiring an internet connection.
2. Zenith Mobile App for Account Balance Enquiry
The Zenith Mobile App provides a user-friendly interface for accessing your account balance and conducting various banking transactions. Follow these steps to get started:
- Download the Zenith Mobile App from the official app store of your mobile device.
- Register or log in to your account through the app.
Once you’re logged in, you can easily view your account balance and keep track of your finances right from your smartphone. The app is designed to offer a seamless and secure banking experience.
3. Online Banking for Account Balance Inquiry
Zenith Bank’s online banking platform enables you to manage your account, including checking your balance. Here’s how to access it:
- Visit the official Zenith Bank website on your web browser.
- Log in to your online banking account using your login credentials.
Once logged in, you can navigate to the account summary section to view your current account balance. Zenith Bank’s online banking is equipped with robust security features to safeguard your financial information.
4. Checking Account Balance via SMS
For those who prefer receiving updates directly on their mobile phones, Zenith Bank offers the option to receive account balance information via SMS. Both USSD and mobile banking methods can be used to request balance updates via SMS.
5. Account Balance Enquiry at ATMs
If you prefer a more traditional approach, you can visit any Zenith Bank ATM to check your account balance. Follow these steps:
- Insert your Zenith Bank debit card into the ATM.
- Enter your Personal Identification Number (PIN).
- Select “Balance Enquiry” from the options displayed on the screen.
The ATM will display your account balance on the screen. This method allows you to have a physical copy of your account balance for your records.
Automated Voice Banking Service – Banking at Your Fingertips
Zenith Bank’s Automated Voice Banking Service offers customers another convenient way to access their account balance without an ATM card. Simply dial +234 (1) 278 7000 from your registered phone number, and you can perform basic banking transactions, including checking your account balance, transferring funds, paying bills, blocking your card, and more, all through a secure and automated phone service.
How to Check Zenith Bank Account Balance Without ATM Card
Checking your Zenith Bank account balance without using an ATM card is possible through various alternative methods, including mobile banking, internet banking, and USSD codes. Here’s a step-by-step guide on how to check your Zenith Bank account balance without an ATM card:
1. Mobile Banking:
- Download and install the Zenith Bank mobile banking app on your smartphone from the app store (available for Android and iOS).
- Launch the app and log in using your Internet banking credentials or register if you are a new user.
- Once logged in, navigate to the “Account Balance” or “Balance Enquiry” section in the app to check your account balance.
2. Internet Banking:
- Visit the official Zenith Bank website on your computer or mobile browser.
- Click on the “Internet Banking” or “Login” button on the website’s homepage.
- Enter your Internet banking login credentials to access your account.
- Look for the “Account Balance” or “Balance Enquiry” option on the dashboard to view your account balance.
3. USSD Code (Mobile Phone):
- Dial 96600# on your mobile phone’s dialer and press the call button. This is the Zenith Bank USSD code for checking your account balance.
- Follow the on-screen prompts and enter your account’s 4-digit PIN or other required details to authenticate your request.
- After successful verification, your account balance will be displayed on your phone’s screen.
4. Zenith Bank Automated Voice Banking Service:
- Dial +234 (1) 278 7000 from your registered phone number to access the Automated Voice Banking Service.
- Follow the voice prompts and select the option to check your account balance.
- Authenticate yourself using your Voice Banking user ID and PIN or Voice Biometrics if enrolled.
- The system will provide your account balance through voice response.
5. Zenith Bank Mobile Alerts:
- If you have activated mobile alerts for your Zenith Bank account, you may receive SMS notifications with your account balance periodically or upon request.
Remember that some of these services may require you to register for mobile or internet banking with Zenith Bank before you can access your account balance. Additionally, standard network charges may apply when using USSD codes or mobile banking services.
How to Check Zenith Bank Account Balance Without PIN?
Checking your Zenith Bank account balance without a PIN is a common concern for many customers who may have forgotten their PIN or are facing difficulties in accessing their accounts. Thankfully, Zenith Bank offers multiple convenient methods for checking account balances that do not require a PIN. In this comprehensive guide, we will explore these methods and walk you through the step-by-step process to check your Zenith Bank account balance without a PIN.
1. USSD Code Method
One of the most accessible and popular ways to check your Zenith Bank account balance without a PIN is through the USSD code. Follow these steps to perform a balance inquiry:
- Dial *966*00# on your mobile phone’s dialer.
- Press the call button to initiate the USSD code session.
- You will be prompted to enter your Zenith Bank account number for verification.
- After entering your account number, the system will display your account balance on the screen.
2. Mobile App Method
Zenith Bank offers a user-friendly mobile app that allows customers to check their account balances without the need for a PIN. Here’s how to do it:
- Download and install the Zenith Bank mobile app from your app store (available for Android and iOS).
- Launch the app and log in using your Internet banking credentials. If you haven’t registered for Internet banking, you can do so within the app.
- Once logged in, navigate to the dashboard or account summary section to view your account balance.
3. SMS Method
For customers who prefer using SMS, Zenith Bank also provides a convenient method to check your account balance without a PIN:
- Compose a new SMS on your mobile phone.
- Type *966*00# in the message body and send it to the designated Zenith Bank SMS number.
- You will receive an SMS notification containing your account balance.
4. Automated Voice Banking Service
Zenith Bank’s Automated Voice Banking Service is another option for checking your account balance without a PIN. Follow these steps:
- Dial +234 (1) 278 7000 from your registered phone number.
- Follow the voice prompts to access the service.
- Select the option to check your account balance.
- The system will provide your account balance through voice response.
Ensuring Security for USSD and Online Banking
When using USSD and online banking methods, Zenith Bank prioritizes the security of your account information. For USSD transactions, a Personal Identification Number (PIN) is required to authorize any requests. This PIN ensures that only you can access your account through the USSD channel.
Similarly, Zenith Bank’s online banking platform utilizes stringent security measures, including encryption and multi-factor authentication, to protect your account from unauthorized access.
Security Measures for Each Method
– USSD: Both the USSD code and mobile banking require a unique PIN for security purposes. Make sure to keep your PIN confidential to safeguard your account.
– Mobile App and Online Banking: The Zenith Mobile App and online banking platform utilize secure login credentials to protect your account information. Always use strong passwords and avoid sharing them with others.
– ATMs: ATM transactions require your debit card and PIN. Treat your card with care and avoid sharing your PIN with anyone.
Additional Tips for Account Security
- Regularly update your account passwords and PINs to enhance security.
- Enable two-factor authentication (2FA) whenever possible for an extra layer of protection.
- Beware of phishing attempts and never share sensitive information through email or phone calls.
FAQ
How secure is the Zenith Mobile App?
The Zenith Mobile App prioritizes the security and privacy of its users, implementing various measures to ensure a safe banking experience. Here are some key security features that make the Zenith Mobile App secure:
Secure Login: The Zenith Mobile App requires users to log in with their unique credentials, such as a username and password. This provides an additional layer of protection against unauthorized access.
Biometric Authentication: To enhance security, the app often includes biometric authentication options like fingerprint or facial recognition. This feature ensures that only the authorized user can access the app and their account information.
Encryption: The app uses strong encryption protocols to safeguard data transmission between the user’s device and the bank’s servers. This encryption makes it challenging for malicious actors to intercept and decipher sensitive information.
Device Binding: Zenith Bank may implement device binding, which associates the app with a specific device. This helps prevent unauthorized access from different devices, even if someone has the login credentials.
Timeout and Lockout Policies: The app typically incorporates timeout policies, automatically logging out the user after a period of inactivity. Additionally, lockout policies may be in place to protect against multiple failed login attempts.
Secure Data Storage: The app ensures that any data stored locally on the user’s device is encrypted and protected from unauthorized access.
Security Updates: The Zenith Mobile App receives regular security updates to address any identified vulnerabilities and stay ahead of emerging threats.
Multi-Factor Authentication (MFA): For certain transactions or actions, the app may require additional authentication steps, such as One-Time Passwords (OTPs) sent to the user’s registered phone number, adding an extra layer of security.
Anti-Fraud Measures: The app incorporates anti-fraud measures to detect and prevent fraudulent activities, providing an added level of protection to users.
It’s important for users to practice good security habits when using the Zenith Mobile App or any banking app. This includes regularly updating the app to the latest version, avoiding using public Wi-Fi for banking activities, and not sharing login credentials with anyone.
How do I enroll in Zenith Bank online banking?
Enrolling in Zenith Bank’s online banking is a straightforward process that allows you to conveniently access your account and perform various banking activities from the comfort of your home or office. To enroll in Zenith Bank online banking, follow the steps outlined below:
Step 1: Visit the Zenith Bank Website
Start by visiting the official website of Zenith Bank. You can do this by typing “Zenith Bank” in your web browser’s search bar or directly entering the URL “https://www.zenithbank.com/“.
Step 2: Access the Online Banking Portal
On the Zenith Bank homepage, look for the “Internet Banking” or “Online Banking” option. The exact wording may vary, but it should be prominently displayed on the website.
Step 3: Choose “Register” or “Enroll”
Click on the “Register” or “Enroll” button to initiate the online banking registration process. This will take you to the enrollment page.
Step 4: Provide Personal Information
You will be asked to provide some personal information to verify your identity. The information may include:
Account Number: Enter your Zenith Bank account number, which can be found on your account statement or passbook.
Email Address: Provide a valid and active email address associated with your Zenith Bank account. This email will be used for account notifications and communication.
Phone Number: Enter the phone number linked to your Zenith Bank account. You may receive SMS notifications during the registration process.
Step 5: Create Login Credentials
Next, you will need to create your login credentials for online banking. This typically includes:
Username: Choose a unique username that you will use to log in to your online banking account.
Password: Create a strong and secure password that combines letters, numbers, and special characters. Avoid using easily guessable information.
Step 6: Set Up Security Measures
Zenith Bank takes security seriously, and during the enrollment process, you may be required to set up additional security measures, such as:
Security Questions: Choose security questions and provide answers that only you know. These will be used for identity verification in the future.
One-Time Password (OTP): You might receive an OTP via SMS to verify your registration.
Step 7: Accept Terms and Conditions
Read and accept the terms and conditions of Zenith Bank’s online banking service. It’s essential to understand the terms governing your usage of the service.
Step 8: Complete Registration
Once you have provided all the necessary information and set up your login credentials and security measures, click on the “Submit” or “Complete Registration” button to finalize the enrollment process.
Step 9: Confirmation
After completing the registration, you may receive a confirmation message or email from Zenith Bank indicating that your online banking account has been successfully created.
Step 10: Log In and Explore
Now that you are enrolled in Zenith Bank online banking, you can log in using the username and password you created during registration. Once logged in, you can explore the various features and services available, such as checking account balances, transferring funds, paying bills, and more.
Can I schedule future transfers through Zenith online banking?
To schedule a future transfer through Zenith online banking, follow these steps:
Log In to Zenith Online Banking: Visit the official Zenith Bank website and log in to your online banking account using your username and password.
Access the Transfer or Payments Section: Once logged in, navigate to the “Transfer” or “Payments” section of the online banking platform. The exact wording and location may vary depending on the specific interface of the platform.
Select “Future Transfer” or “Scheduled Transfer”: Look for an option that allows you to schedule future transfers. It may be labeled as “Future Transfer,” “Scheduled Transfer,” “Recurring Transfer,” or something similar.
Provide Transfer Details: Fill in the necessary details for the future transfer. This includes the recipient’s account information (account number, name, bank name), the amount to be transferred, the date and time for the transfer, and any remarks or reference information you wish to include.
Choose Frequency (if applicable): If you want the transfer to be recurring, you may have the option to choose the frequency (e.g., daily, weekly, monthly). For one-time future transfers, select the specific date and time.
Confirm and Authorize: Review all the details of the scheduled transfer to ensure accuracy. Once you are satisfied, authorize the transfer using any required security measures, such as a One-Time Password (OTP) sent to your registered phone number.
Receive Confirmation: After successfully scheduling the future transfer, you will receive a confirmation message or notification indicating that the transaction has been set up.
How can I check my account balance by phone?
You can check your account balance by phone using Zenith Bank’s USSD code. USSD (Unstructured Supplementary Service Data) is a quick and convenient way to access various banking services on your mobile phone without the need for internet connectivity. To check your Zenith Bank account balance by phone, follow these simple steps:
Ensure Your Phone Number is Registered: Before proceeding, make sure that the phone number you want to use for the USSD service is linked to your Zenith Bank account. If it is not registered, visit a Zenith Bank branch to link your phone number to your account.
Dial the USSD Code: On your mobile phone’s dialer, dial the USSD code: *966*00# and press the call button. Please note that the code may vary slightly depending on your country of residence.
Select “Check Balance”: After dialing the USSD code, a menu will appear on your phone screen with various options. Select the option that corresponds to “Check Balance” or similar phrasing to check your account balance.
Enter Your PIN: You will be prompted to enter your unique PIN for security purposes. Enter the correct PIN associated with your Zenith Bank account and press “OK” or the send button.
View Your Account Balance: Once you have entered your PIN correctly, your Zenith Bank account balance will be displayed on your phone screen. You can now see how much money is available in your account.
What is the USSD code for Zenith Bank?
The USSD code for Zenith Bank is *966#. This short and easy-to-remember code allows customers to access a range of convenient mobile banking services offered by Zenith Bank. By dialing *966# on their mobile phones, customers can perform various banking transactions, including checking their account balance, transferring funds, purchasing airtime, paying bills, and more, without the need for internet connectivity or visiting a physical bank branch. The *966# USSD code has made banking easier and more accessible for Zenith Bank customers, providing them with a quick and efficient way to manage their finances on the go.
How can I check my account balance using USSD code?
Checking your account balance using the USSD code is a simple and convenient process. If you are a Zenith Bank customer, follow these steps to check your account balance using the *966# USSD code:
Dial 96600# on your mobile phone. Make sure you are dialing from the phone number associated with your Zenith Bank account.
After dialing the code, you will receive a prompt on your screen asking you to enter your 4-digit USSD banking PIN. If you have not set up your PIN before, you will be required to do so at this point.
Enter your 4-digit USSD banking PIN and press “Send” or “OK” on your phone.
Once you have entered the correct PIN, the system will process your request, and your account balance will be displayed on your phone screen.
Take note of your account balance, and if you need to perform any other transactions, follow the relevant prompts provided by the USSD menu.
How do I access my Zenith bank account?
Accessing your Zenith Bank account is easy and convenient, and there are multiple ways to do so. Here are the common methods to access your Zenith bank account:
1. Internet Banking: Zenith Bank offers Internet banking services, which allow you to access your account online through their official website. To access your account via Internet banking, follow these steps:
Visit Zenith Bank’s official website (www.zenithbank.com).
Click on the “Internet Banking” link.
Enter your user ID and password to log in.
Once logged in, you can view your account balance, transaction history, transfer funds, pay bills, and perform other banking activities online.
2. Mobile Banking App: Zenith Bank has a mobile banking app that you can download from your smartphone’s app store (iOS or Android). To access your account through the mobile banking app, follow these steps:
Download and install the Zenith Bank mobile banking app on your smartphone.
Open the app and log in using your Internet banking user ID and password.
Once logged in, you can access your account, check your balance, transfer money, and manage other banking services using the app.
3. USSD Banking: As mentioned earlier, Zenith Bank offers a USSD code (*966#) that allows you to perform various banking transactions directly from your mobile phone. To access your account using the USSD code, follow these steps:
Dial *966# on your mobile phone.
Follow the on-screen prompts to register and activate the USSD banking service using your Zenith Bank account number and debit card details.
Set up a 4-digit PIN for USSD transactions.
Once activated, you can use the USSD code to check your account balance, transfer funds, buy airtime, pay bills, and perform other banking tasks.
4. ATM: You can also access your Zenith Bank account through any Zenith Bank ATM. To do so, follow these steps:
Insert your Zenith Bank debit card into the ATM.
Enter your 4-digit PIN.
Select “Balance Inquiry” to check your account balance.
You can also perform other transactions like cash withdrawals, fund transfers, and more using the ATM.
5. Physical Branch Visit: If you prefer traditional banking, you can visit any Zenith Bank branch in person. At the branch, you can speak to a customer service representative or use the available banking facilities to access your account, make transactions, or get assistance with any banking-related queries.
Regardless of the method you choose, it’s essential to keep your account details, PINs, and passwords secure to protect your account from unauthorized access. Choose the method that suits your preference and enjoy the convenience of accessing your Zenith Bank account anytime, anywhere.
How do I check my Zenith bank account balance on my phone?
You can check your Zenith Bank account balance on your phone using the USSD code *966#. This method is quick, easy, and doesn’t require internet connectivity. Here’s a step-by-step guide on how to check your account balance on your phone:
Step 1: Ensure that the phone number you are using is linked to your Zenith Bank account. If it’s not, visit the nearest Zenith Bank branch to update your account information.
Step 2: Dial 96600# on your mobile phone. This is the USSD code for Zenith Bank.
Step 3: After dialing the code, you will receive a prompt on your phone screen asking you to enter your 4-digit USSD banking PIN. If you haven’t set up your USSD PIN before, you will be prompted to do so at this point.
Step 4: Enter your 4-digit USSD banking PIN and press “Send” or “OK” on your phone.
Step 5: Once you have entered the correct PIN, the system will process your request, and your Zenith Bank account balance will be displayed on your phone screen.
Step 6: Take note of your account balance, and if you need to perform any other transactions, follow the relevant prompts provided by the USSD menu.
How can I check my account balance without going to the bank?
You can check your account balance without going to the bank using various convenient methods, including:
Mobile Banking App: Most banks offer mobile banking apps that allow you to check your account balance directly from your smartphone. Download your bank’s official mobile banking app from your app store (iOS or Android), log in with your credentials, and access your account details, including your balance.
USSD Code: Many banks provide a USSD code that you can dial from your mobile phone to check your account balance. Simply dial the code provided by your bank (e.g., *966# for Zenith Bank) and follow the on-screen prompts to view your account balance.
Internet Banking: Access your bank account online through internet banking. Visit your bank’s official website, log in with your internet banking credentials, and navigate to your account summary to check your balance.
Bank’s Mobile SMS Service: Some banks offer SMS banking services, where you can send a text message to a designated number to receive your account balance and other account-related information.
Banking Chatbots: Some banks have implemented AI-powered chatbots on their websites or mobile apps. You can chat with the bot and ask for your account balance, and it will provide you with the information.
ATM: If you have an ATM card linked to your account, you can check your balance at any ATM. Insert your card, enter your PIN, and select the option to check your account balance.
Phone Banking: Some banks offer phone banking services, where you can call a designated phone number and follow the automated prompts to check your account balance.
How can I see my account balance?
To see your account balance, you can use any of the following methods:
Mobile Banking App: If your bank offers a mobile banking app, download and install it on your smartphone. Log in to the app using your internet banking credentials, and you will be able to view your account balance on the app’s home screen or account summary section.
USSD Code: Dial the USSD code provided by your bank on your mobile phone. For example, if you are a Zenith Bank customer, dial *966# and follow the on-screen prompts to see your account balance.
Internet Banking: Access your bank account online through internet banking. Visit your bank’s official website, log in with your internet banking credentials, and navigate to the account summary or account balance section to view your balance.
ATM: If you have an ATM card linked to your account, you can check your balance at any ATM. Insert your card, enter your PIN, and select the option to check your account balance.
Bank’s Mobile SMS Service: Some banks offer SMS banking services, where you can send a text message to a designated number to receive your account balance and other account-related information.
Banking Chatbots: Some banks have implemented AI-powered chatbots on their websites or mobile apps. You can chat with the bot and ask for your account balance, and it will provide you with the information.
Phone Banking: Some banks offer phone banking services, where you can call a designated phone number and follow the automated prompts to check your account balance.
How can I check my bank account details?
To check your bank account details, you can use the following methods:
Mobile Banking App: If your bank offers a mobile banking app, download and install it on your smartphone. Log in to the app using your internet banking credentials, and you will be able to view your account details, including your account number, account type, and account balance.
Internet Banking: Access your bank account online through internet banking. Visit your bank’s official website, log in with your internet banking credentials, and navigate to the account summary or account details section to view your account information.
Bank Statement: Banks usually send regular bank statements to their customers, either via email or physical mail. Your bank statement contains detailed information about your account, including your account number, account type, transaction history, and current balance.
ATM: You can find your account number on your ATM card. It is usually printed on the front of the card, along with the cardholder’s name and the bank’s logo.
Bank’s Mobile SMS Service: Some banks offer SMS banking services, where you can send a text message to a designated number to receive your account details, including your account number.
Banking Chatbots: Some banks have implemented AI-powered chatbots on their websites or mobile apps. You can chat with the bot and ask for your account details, and it will provide you with the information.
Phone Banking: Some banks offer phone banking services, where you can call a designated phone number and follow the automated prompts to check your account details.
How to Check Zenith Bank Account Balance Without ATM Card?
To check your Zenith Bank account balance without using an ATM card, you can use the USSD code provided by the bank. Here’s a step-by-step guide on how to do it:
Step 1: Ensure that the phone number you are using is linked to your Zenith Bank account. If it’s not, visit the nearest Zenith Bank branch to update your account information.
Step 2: Dial the Zenith Bank USSD code *966# on your mobile phone.
Step 3: You will see a list of options on your phone screen. Look for the option that allows you to check your account balance. In most cases, it will be labeled as “Check Balance” or something similar.
Step 4: Select the “Check Balance” option by typing the corresponding number or keyword and pressing “Send” or “OK” on your phone.
Step 5: The system will process your request, and your Zenith Bank account balance will be displayed on your phone screen.
Step 6: Take note of your account balance, and if you need to perform any other transactions, follow the relevant prompts provided by the USSD menu.
How do I register for Zenith Bank USSD code?
To register for Zenith Bank USSD code (*966#) and access the mobile banking services, follow these steps:
Step 1: Ensure your phone number is linked to your Zenith Bank account Before you begin the registration process, ensure that the phone number you intend to use for the USSD banking is linked to your Zenith Bank account. If it’s not linked, visit the nearest Zenith Bank branch to update your account information and link your phone number.
Step 2: Dial the USSD Code On your mobile phone, dial *966# and press the “Send” or “OK” button.
Step 3: Select “Register” After dialing the code, a menu will appear with different options. Select the option that corresponds to “Register” or “Register for USSD Banking.” This is usually option 1.
Step 4: Enter your Zenith Bank Account Number Next, you will be prompted to enter your Zenith Bank account number. Type in your 10-digit account number and press “Send” or “OK.”
Step 5: Verify your Account The system will verify your account based on the account number provided. Ensure that the account number you entered is correct.
Step 6: Create a 4-digit USSD PIN You will be required to create a 4-digit USSD banking PIN that you will use for all transactions. Choose a PIN that is easy for you to remember but not easily guessable by others. Confirm the PIN by entering it again when prompted.
Step 7: USSD Registration Successful Once you have successfully created your USSD PIN, you will receive a confirmation message stating that your USSD registration is successful.
Step 8: Start Using Zenith Bank USSD Code Now that you have registered for Zenith Bank USSD banking, you can start using the *966# code to access various mobile banking services such as checking your account balance, transferring funds, purchasing airtime, paying bills, and more.
Additional Tips:
Keep your USSD PIN confidential and do not share it with anyone to protect the security of your account.
If you ever forget your USSD PIN or suspect that it has been compromised, contact Zenith Bank immediately to reset it.
Ensure that your phone has sufficient network coverage to perform USSD transactions successfully.
By following these steps, you can easily register for Zenith Bank USSD code and enjoy the convenience of mobile banking right from your phone.
Is there a fee for using the Zenith Bank USSD code to check account balance?
Zenith bank charges their N10 customers every time they check the balance of your account. This means that every time you check the balance of your account, the N10 is deducted from your account as service costs.
As with many banking services, the question of fees is a common concern among customers. When it comes to using the Zenith Bank USSD code *966# to check account balances, it is essential to note that the bank may apply charges for this service. However, the specific fee structure may vary, and it is subject to change based on the bank’s policies.
Zenith Bank is committed to providing its customers with a transparent fee structure to ensure an enhanced banking experience. While the USSD code *966# offers quick and convenient access to account balance information, customers should be aware of any associated fees before using the service.
To obtain accurate and up-to-date information on the fees for checking account balances using the USSD code, customers are advised to reach out to Zenith Bank’s customer service. Alternatively, customers can visit the bank’s official website or mobile banking app to access the fee schedule and obtain further details.
What transactions can I perform with Zenith Bank’s Automated Voice Banking Service?
With Zenith Bank’s Automated Voice Banking Service, customers can access a wide array of banking transactions. Let’s explore the key functionalities available through this innovative platform:
1. Paying Bills: Customers can conveniently settle utility bills, subscriptions, and other payments by following the prompts on the IVR system.
2. Card Management: The service allows customers to block and unblock their cards, providing an added layer of security in case of loss or theft.
3. Fund Transfers: Whether it’s transferring funds between Zenith Bank accounts or sending money to other banks, the IVR system simplifies the process.
4. Requesting Statements: Customers can easily request their bank statements through the Voice Banking platform.
5. Account Balance Inquiry: Check your account balance on-the-go by dialing the dedicated USSD code.
6. Changing Passwords: The service enables customers to update their banking passwords conveniently.
7. Restricting Accounts: Customers can take control of their accounts by restricting specific transactions or services.
8. Downloading Forms: Access various banking forms, such as dispense error log, account reactivation, travel notification, BVN update, and request a Zenith Bank Virtual Card for online transactions.
Is the Automated Voice Banking Service available 24/7?
The hallmark feature of PNC Voice Banking is its 24/7 accessibility, ensuring customers can manage their finances at their convenience. Whether it’s a late-night balance inquiry or a weekend fund transfer, customers have the flexibility to perform banking transactions at any time, including nights, weekends, and holidays.
Can I perform other transactions via SMS Banking?
SMS Banking is a mobile banking service that allows customers to perform various banking transactions through text messages (SMS) on their mobile phones. While the specific transactions available may vary from bank to bank, here are some common transactions that can often be performed via SMS Banking:
Account Balance Inquiry: Customers can check their account balance by sending a specific keyword or code via SMS to the designated banking number.
Mini Statement: Customers can request a mini statement of their recent transactions by sending an SMS to the bank.
Fund Transfers: Some SMS Banking services allow customers to transfer funds between their own accounts or to other accounts within the same bank.
Bill Payments: Customers may be able to pay utility bills, credit card bills, or other payments by sending an SMS with the necessary details.
Mobile Recharge: Many SMS Banking services offer the option to recharge prepaid mobile phones using SMS commands.
Cheque Book Request: Customers can request a new chequebook by sending an SMS to the bank.
Alerts and Notifications: Customers can set up SMS alerts for specific transactions, account balance updates, and other important notifications.
Change PIN or Password: Some SMS Banking services allow customers to change their banking PIN or password through SMS commands.
Conclusion
Staying informed about your Zenith Bank account balance is crucial for managing your finances effectively. With multiple channels available, you can choose the method that best suits your preferences and needs. Whether it’s the convenience of the USSD code, the user-friendly mobile app, the accessibility of online banking, or the familiarity of ATMs, Zenith Bank provides a comprehensive banking experience tailored to your convenience and security.