Yelp is one of the most popular online platforms that connects people with local businesses. It allows users to search for, review, and rate various businesses, such as restaurants, bars, shops, services, and more. Yelp also offers some features and benefits for both business owners and consumers who sign up for a subscription plan. For example, business owners can claim their business page, advertise their products or services, respond to reviews, and access analytics and insights. Consumers can access exclusive deals, discounts, and rewards, as well as book reservations, order food, and request quotes.
However, not everyone is happy with their Yelp subscription. Some of the common reasons why people want to cancel their Yelp subscription are:
- They are not getting enough value or return on investment from their subscription.
- They are unhappy with the quality or quantity of reviews, ratings, or leads they receive from Yelp.
- They are experiencing technical issues, billing problems, or customer service complaints with Yelp.
- They are switching to a different platform or service that suits their needs better.
- They are cutting down on their expenses and want to save some money.
If you are one of those people who want to cancel their Yelp subscription, you might be wondering how to do it. The process of canceling your Yelp subscription depends on the type of subscription you have, the method of payment you used, and the terms and conditions you agreed to when you signed up. In this article, we will guide you through the steps of canceling your Yelp subscription for different scenarios. We will also provide some tips and tricks to help you avoid any fees, penalties, or hassles that might arise from canceling your subscription. Finally, we will answer some of the most frequently asked questions about Yelp subscription cancellation and offer some alternatives and solutions to help you achieve your goals or overcome your challenges.
How to Cancel Yelp Subscription for Business Owners
If you are a business owner who signed up for a Yelp subscription, you might have one or more of the following plans:
- Yelp for Business Owners: This is the basic plan that allows you to claim your business page, respond to reviews, and access some analytics and insights. This plan is free and does not require any payment or cancellation.
- Yelp Ads: This is the plan that allows you to advertise your business on Yelp and reach more potential customers. This plan is based on a pay-per-click model, which means you pay a certain amount every time someone clicks on your ad. You can set your budget and adjust it anytime. You can also pause or resume your ads anytime.
- Yelp Enhanced Profile: This is the plan that allows you to enhance your business page with features such as a photo slideshow, a call to action button, a video, and the removal of competitor ads. This plan is based on a fixed monthly or annual fee, which varies depending on your location and industry.
- Yelp Deals and Gift Certificates: This is the plan that allows you to offer deals and gift certificates to your customers, such as discounts, coupons, or vouchers. This plan is based on a commission model, which means you pay a certain percentage of the value of each deal or gift certificate sold through Yelp.
- Yelp Reservations and Waitlist: This is the plan that allows you to accept online reservations and manage your waitlist through Yelp. This plan is based on a per-seat or per-cover fee, which varies depending on your location and industry.
Depending on the type of plan you have, the steps to cancel your Yelp subscription might differ. Here are the general steps to follow for each plan:
How to Cancel Yelp Ads
To cancel your Yelp ads, you need to:
- Log in to your Yelp for business account and go to the ads dashboard.
- Click on the “Pause Ad” button next to the ad campaign you want to cancel.
- Confirm your decision by clicking on the “Pause Ad” button again.
Note that pausing your ad does not mean canceling your contract. You might still be liable for any outstanding payments or fees that you agreed to when you signed up for the plan. To cancel your contract, you need to:
- Contact your Yelp account manager or the Yelp ads support team and request to cancel your contract.
- Provide a valid reason for canceling your contract and follow the instructions they give you.
- Be prepared to pay any early termination fees or penalties that might apply, depending on the terms and conditions of your contract.
How to Cancel Yelp Enhanced Profile
To cancel your Yelp-enhanced profile, you need to:
- Log in to your Yelp for business account and go to the profile settings page.
- Click on the “Cancel Subscription” link at the bottom of the page.
- Confirm your decision by clicking on the “Cancel Subscription” button again.
Note that canceling your subscription does not mean canceling your contract. You might still be liable for any outstanding payments or fees that you agreed to when you signed up for the plan. To cancel your contract, you need to:
- Contact your Yelp account manager or the Yelp enhanced profile support team and request to cancel your contract.
- Provide a valid reason for canceling your contract and follow the instructions they give you.
- Be prepared to pay any early termination fees or penalties that might apply, depending on the terms and conditions of your contract.
How to Cancel Yelp Deals and Gift Certificates
To cancel your Yelp deals and gift certificates, you need to:
- Log in to your Yelp for business account and go to the deals and gift certificates dashboard.
- Click on the “End Deal” or “End Gift Certificate” button next to the deal or gift certificate you want to cancel.
- Confirm your decision by clicking on the “End Deal” or “End Gift Certificate” button again.
Note that ending your deal or gift certificate does not mean canceling your contract. You might still be liable for any outstanding payments or fees that you agreed to when you signed up for the plan. To cancel your contract, you need to:
- Contact your Yelp account manager or the Yelp deals and gift certificates support team and request to cancel your contract.
- Provide a valid reason for canceling your contract and follow the instructions they give you.
- Be prepared to pay any early termination fees or penalties that might apply, depending on the terms and conditions of your contract.
How to Cancel Yelp Reservations and Waitlist
To cancel your Yelp reservations and waitlist, you need to:
- Log in to your Yelp for business account and go to the reservations and waitlist dashboard.
- Click on the “Cancel Subscription” link at the bottom of the page.
- Confirm your decision by clicking on the “Cancel Subscription” button again.
Note that canceling your subscription does not mean canceling your contract. You might still be liable for any outstanding payments or fees that you agreed to when you signed up for the plan. To cancel your contract, you need to:
- Contact your Yelp account manager or the Yelp reservations and waitlist support team and request to cancel your contract.
- Provide a valid reason for canceling your contract and follow the instructions they give you.
- Be prepared to pay any early termination fees or penalties that might apply, depending on the terms and conditions of your contract.
How to Cancel Yelp Subscription for Consumers
If you are a consumer who signed up for a Yelp subscription, you might have one or more of the following plans:
- Yelp Elite: This is the plan that allows you to join the Yelp Elite Squad, a community of influential and active Yelp users who get access to exclusive events, perks, and recognition. This plan is free and does not require any payment or cancellation. However, you need to apply and get approved by Yelp to become an elite member, and you need to maintain a certain level of activity and quality to keep your status.
- Yelp Cash Back: This is the plan that allows you to earn cash-back rewards when you use your linked credit or debit card at participating businesses. This plan is free and does not require any payment or cancellation. However, you need to sign up and link your card to your Yelp account to start earning cash back, and you need to follow the terms and conditions of the program to redeem your rewards.
- Yelp Premium: This is the plan that allows you to access premium features and benefits on Yelp, such as unlimited access to deals and gift certificates, priority booking and ordering, and ad-free browsing. This plan is based on a monthly or annual fee, which varies depending on your location and preferences.
Depending on the type of plan you have, the steps to cancel your Yelp subscription might differ. Here are the general steps to follow for each plan:
Yelp Elite
To cancel your Yelp Elite membership, you need to:
- Log in to your Yelp account and go to the Elite Dashboard.
- Click on the “Leave Elite Squad” link at the bottom of the page.
- Confirm your decision by clicking on the “Leave Elite Squad” button again.
Yelp Cash Back
To cancel your Yelp cashback program, you need to:
- Log in to your Yelp account and go to the cashback dashboard.
- Click on the “Manage Cards” link at the top of the page.
- Click on the “Remove Card” button next to the card you want to unlink from your Yelp account.
- Confirm your decision by clicking on the “Remove Card” button again.
Note that removing your card does not mean canceling your rewards. You can still redeem any cash-back rewards that you have earned before removing your card, as long as you follow the terms and conditions of the program. To redeem your rewards, you need to:
- Log in to your Yelp account and go to the cashback dashboard.
- Click on the “Redeem Rewards” link at the top of the page.
- Choose the method of payment you prefer, such as PayPal, Venmo, or bank transfer.
- Follow the instructions to complete the transaction and receive your cashback.
Yelp Premium
To cancel your Yelp premium subscription, you need to:
- Log in to your Yelp account and go to the account settings page.
- Click on the “Manage Subscriptions” link at the bottom of the page.
- Click on the “Cancel Subscription” button next to the Yelp premium plan you want to cancel.
- Confirm your decision by clicking on the “Cancel Subscription” button again.
Note that canceling your subscription does not mean canceling your contract. You might still be liable for any outstanding payments or fees that you agreed to when you signed up for the plan. To cancel your contract, you need to:
- Contact the Yelp premium support team and request to cancel your contract.
- Provide a valid reason for canceling your contract and follow the instructions they give you.
- Be prepared to pay any early termination fees or penalties that might apply, depending on the terms and conditions of your contract.
Frequently Asked Questions About How to Cancel Yelp Subscription
Here are some of the most common questions that people have about canceling their yelp subscription, along with the answers:
Can I cancel my Yelp subscription at any time?
Yes, you can cancel your Yelp subscription at any time, as long as you follow the steps and procedures outlined above. However, depending on the type of plan you have and the terms and conditions you agreed to, you might still be responsible for any outstanding payments or fees that are due or incurred before or after canceling your subscription.
How long does it take to cancel my Yelp subscription?
The time it takes to cancel your Yelp subscription depends on the type of plan you have and the method of cancellation you choose. For some plans, such as Yelp ads, yelp deals and gift certificates, and Yelp cash back, you can cancel your subscription instantly by logging in to your Yelp account and clicking on the relevant buttons. For other plans, such as Yelp Enhanced Profile, Yelp Reservations and Waitlist, and Yelp Premium, you might need to contact the Yelp support team and wait for their confirmation and approval before canceling your subscription.
Will I get a refund if I cancel my Yelp subscription?
The refund policy for canceling your Yelp subscription depends on the type of plan you have and the terms and conditions you agree to. For some plans, such as Yelp ads, yelp deals and gift certificates, and Yelp cash back, you will not get a refund for canceling your subscription, as you only pay for the results or transactions that you receive or make through Yelp. For other plans, such as Yelp enhanced profile, Yelp Reservations and Waitlist, and Yelp premium, you might be eligible for a partial or full refund, depending on the timing and reason for canceling your subscription. However, you might also be subject to some fees or penalties for canceling your subscription, which could reduce or eliminate your refund amount.
What will happen to my Yelp account and profile if I cancel my Yelp subscription?
The impact of canceling your Yelp subscription on your Yelp account and profile depends on the type of plan you have and the features and benefits you use. For some plans, such as Yelp Elite and Yelp cash back, canceling your subscription will not affect your Yelp account and profile, as you can still use the basic features and benefits of Yelp for free. For other plans, such as Yelp ads, yelp enhanced profile, yelp deals and gift certificates, yelp reservations and waitlist, and Yelp premium, canceling your subscription will result in losing access to the premium features and benefits that you paid for, such as advertising, enhancing, offering, booking, ordering, and browsing. This could affect your visibility, reputation, and revenue on Yelp.
Conclusion
Yelp is a great platform that connects people with local businesses and offers various features and benefits for both business owners and consumers who sign up for a subscription plan. However, if you are not satisfied with your Yelp subscription or you want to save some money, you might want to cancel your subscription and stop paying the monthly or annual fee. In this article, we showed you how to cancel Yelp subscription in a few easy steps, depending on the type of subscription you have, the method of payment you used, and the terms and conditions you agreed to. We also answered some of the frequently asked questions about Yelp subscription cancellation and provided some alternatives and solutions to help you achieve your goals or overcome your challenges. We hope you found this article helpful and informative. If you have any questions or feedback, please feel free to contact us or leave a comment below. Thank you for reading and happy yelping!
