Why is my Airtime disappearing from Vodacom? How can I unsubscribe from WASP services Vodacom and V-Live to stop my Airtime from disappearing? While you can unlock many benefits and services through your provider, it is also incredibly important to have control over the content you subscribe to. Whether you want to save money or are no longer interested in the service, there are ways to opt-out or change.
Here you can see how Vodacom customers can manage their content services, from WASPs and VLive to your “Add to bill” options.
View And Unsubscribe From WASP Services Vodacom
What are WASP services Vodacom? Wireless Application Service Providers WASPsP) are companies that can provide customers with services and content for their phones, usually via SMS or MMS messages. These are the services that allow you to send downloadable ringtones, daily horoscope SMS, message updates, and more.
While they can be useful, sometimes users unknowingly subscribe to the WASP service or stop receiving content. It is therefore important to be able to view and unsubscribe the WASP services.
If you have a Vodacom SIM card, you can call * 135 * 997 # and select option 1 to see which services you have subscribed to. You can also select individual options from the list if you want to unsubscribe from a particular service.
How To Unsubscribe From WASP Services Vodacom
- To unsubscribe from WASP serviceVodacomom, send an SMS “STOP ALL” to 30333.
- If you have subscribed to WASP services, you should receive the SMS response: “Your Vodacom request to remove all WASP services has been registered”. You will then receive a confirmation message for each service you have opted out of: “You have been unsubscribed from” SERVICE “as of” DATE “.”
- If you receive a text message stating that your unsubscribe request was unsuccessful, you are not subscribed to any WASP service.
How To Unsubscribe From WASP Services Vodacom With USSD Code
To opt out of all services, dial * 135 * 997 # and select option 2. However, this will also cancel your invoice-adding services (more on this in the Add to Invoices section).
You can also text the words “Stop All” to 31050 to unsubscribe from WASP services Vodacom.
View and Unsubscribe From V-Live Services
While WASP content services are typically provided by third parties, Vodacom Live (V-Live) is Vodacom’s platform for content subscription services. These services include different types of bundles, such as Games, chat services, or one-time purchases. Access to V-Live is exclusive to Vodacom customers.
More information about these services can be found on the Vodacom Live website.
To view your V-Live subscriptions, you can log in to the V-Live portal on the website to manage your subscriptions individually. You can also sign out by dialing * 177 # on your phone, then selecting “Continue” and “Sign out”.
How to Check Subscriptions on Vodacom – View and unsubscribe from Add to Bill Services
Add-to-bill services are subscriptions from different companies and providers that you pay with your Vodacom bill. For example, you can add a Showmax or Spotify subscription to your Vodacom bill if you prefer to pay for these services via a central bill without having to share bank or credit card information.
You can subscribe to video and music streaming services and pay for App Store subscriptions and game subscriptions such as Xbox Game Pass. These subscriptions are deducted from your Vodacom account, added to your monthly bill, or deducted from your calling credit.
You can cancel these subscriptions in the individual apps that you have subscribed to. For example, you can cancel your Showmax subscription in the Showmax app.
The Google Play Store and Apple App Store also have subscription management tools you can use to view and cancel subscriptions. You can view additional services that you have subscribed to in your My Vodacom app or on your website when you log in to your account.
There is also an option to opt out of all services by dialing * 135 * 997 # and selecting option 2.
Manage content services in the My Vodacom app.
Would you like to know how to check if you are subscribed to anything on Vodacom? Use the My Vodacom app if you want to view and manage all of your Vodacom content services individually instead of visiting different platforms.
- Log in to the app
- Select the “More” tab from the menu at the bottom of the screen.
- Under “My Account”, select “Content Services”.
Here you can see all your current subscriptions to WASP services, V-Live, and Add-to-Bill services. You can deactivate individual services or deactivate all to stop airtime from disappearing on Vodacom. There is also an option to prevent all future Vodacom content services from being added to your account.
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