How to Stop Auto renewal on GLO: The Ultimate Guide for 2024

How to Stop Auto Renewal on GLO

How to Stop Auto Renewal on GLO? Auto-renewal on GLO is a feature that allows your data plan to be extended for the next period as long as you have enough airtime in your account. This means that you don’t have to worry about the expiry date of your data plan and you can enjoy uninterrupted internet access. However, auto-renewal on GLO can also be annoying and frustrating, especially if you don’t want to continue with the same data plan or if you want to switch to a different network. Auto-renewal on GLO can also lead to unwanted airtime deductions and wastage of data.

How to stop auto renewal on GLO is a common question that many GLO subscribers ask. Fortunately, there are different ways to cancel auto-renewal on GLO, depending on your preference and convenience. You can use a USSD code, an SMS, an online portal, or contact customer care to stop auto-renewal on GLO. These methods are simple and easy to follow, and they will help you opt-out of auto-rewal on GLO

How to Stop Auto renewal on GLO Using USSD Code

One of the easiest and fastest ways to stop auto-renewal on GLO is to use a USSD code. USSD stands for Unstructured Supplementary Service Data, and it is a service that allows you to communicate with your network provider using short codes. The universal code to manage your GLO data plans and subscriptions is *777#. To cancel auto-renewal on GLO using USSD code, follow these steps:

  • Dial *777# on your phone and press the call button.
  • Select 1 for Data Services and press send.
  • Select 1 for Buy Data Plan and press send.
  • Select 4 for Manage Data Plan and press send.
  • Select 2 for Auto-renewal and press send.
  • Select 1 for Cancel Auto-renewal and press send.
  • You will see a list of your active data plans and their auto-renewal status. Select the data plan you want to cancel auto-renewal for and press send.
  • You will receive a confirmation message that says “Auto-renewal has been cancelled for the selected plan”.

That’s it! You have successfully stopped auto-renewal on GLO using USSD code. You will also receive a confirmation SMS from GLO that says “Dear Customer, you have successfully opted out of auto-renewal for your data plan. Thank you for choosing GLO”.

How to Stop Auto renewal on GLO Using SMS

Another simple and convenient way to stop auto-renewal on GLO is to use an SMS. SMS stands for Short Message Service, and it is a service that allows you to send and receive text messages on your phone. The simple text message to send to cancel auto-renewal on GLO is CANCEL. To stop auto-renewal on GLO using SMS, follow these steps:

  • Open your messaging app on your phone and create a new message.
  • Type CANCEL in capital letters and send it to 127.
  • You will receive a confirmation message that says “Your request to cancel data auto-renewal has been received and will be processed shortly”.
  • You will also receive a confirmation SMS from GLO that says “Dear Customer, you have successfully opted out of auto-renewal for your data plan. Thank you for choosing GLO”.
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That’s it! You have successfully stopped auto-renewal on GLO using SMS. You can also use the same SMS method to cancel auto-renewal for a specific data plan by typing CANCEL followed by the data plan code. For example, to cancel auto-renewal for the N1000 monthly data plan, you can type CANCEL 53 and send it to 127.

How to Stop Auto renewal on GLO Using Online Portal

Another way to stop auto-renewal on GLO is to use the online portal. The online portal is the official GLO website that allows you to manage your GLO data plans and subscriptions online. You can access the online portal using any device that has an internet connection and a web browser. The online portal also allows you to check your data balance, buy data plans, share data, and gift data. To stop auto-renewal on GLO using the online portal, follow these steps:

  • Visit the online portal at www.GLOworld.com/ng using your device.
  • Click on the Data Services tab at the top of the page.
  • Click on the Manage Data Plan button.
  • Enter your GLO phone number and click on the Submit button.
  • You will see a list of your active data plans and their auto-renewal status. Click on the Cancel Auto-renewal button for the data plan you want to cancel auto-renewal for.
  • You will receive a confirmation message that says “Auto-renewal has been cancelled for the selected plan”.

That’s it! You have successfully stopped auto-renewal on GLO using the online portal. You will also receive a confirmation SMS from GLO that says “Dear Customer, you have successfully opted out of auto-renewal for your data plan. Thank you for choosing GLO”.

How to Contact GLO Customer Care to Stop Auto-renewal on GLO

Sometimes, you might need to contact GLO customer care to stop auto-renewal on GLO. This might be because you are having trouble with the other methods, or you want to confirm or clarify something. GLO customer care is available 24/7 to assist you with any issues or inquiries you might have regarding your GLO data plans and subscriptions. There are different ways to contact GLO customer care, such as phone number, email, social media, and live chat. To contact GLO customer care to stop auto-renewal on GLO, follow these steps:

  • Choose the method that suits you best from the following options:
    • Phone number: You can call GLO customer care on 121 or 200 from your GLO line, or 08050020121 or 08050020200 from any other network. You will be connected to a customer care representative who will attend to you.
    • Email: You can send an email to GLO customer care at customercare@GLOworld.com. You will receive a reply within 24 hours.
    • Social media: You can follow GLO on Twitter, Facebook, and Instagram and send them a direct message or a comment. You will receive a response within a few hours.
    • Live chat: You can visit the online portal at www.GLOworld.com/ng and click on the Live Chat button at the bottom right corner of the page. You will be able to chat with a customer care agent in real time.
  • Provide the information that the customer care agent will ask you, such as your name, phone number, data plan, and auto-renewal status.
  • Request the customer care agent to cancel auto-renewal on GLO for you.
  • You will receive a confirmation message that says “Auto-renewal has been cancelled for the selected plan”.

That’s it! You have successfully contacted GLO customer care to stop auto-renewal on GLO. You will also receive a confirmation SMS from GLO that says “Dear Customer, you have successfully opted out of auto-renewal for your data plan. Thank you for choosing GLO”.

How to Check Your GLO Data Plan Details

It is important to check your GLO data plan details regularly, especially if you have stopped auto-renewal on GLO. This will help you to monitor your data usage, balance, bonus, expiry date, subscription code, validity period, and volume. You will also be able to plan your data consumption and budget accordingly. There are different ways to check your GLO data plan details, such as USSD code, SMS, online portal, and customer care. To check your GLO data plan details, follow these steps:

  • Choose the method that suits you best from the following options:
    • USSD code: You can dial 1270# or 777114# on your phone and press the call button. You will see your data plan details on your screen.
    • SMS: You can send INFO to 127 as a text message. You will receive an SMS with your data plan details.
    • Online portal: You can visit the online portal at www.GLOworld.com/ng and enter your GLO phone number. You will see your data plan details on the page.
    • Customer care: You can contact GLO customer care using any of the methods mentioned above and ask them to check your data plan details for you. They will provide you with the information you need.
  • You will receive the following information after checking your GLO data plan details:
    • Data balance: This is the amount of data you have left in your data plan.
    • Data bonus: This is the extra data you get as a reward for subscribing to a data plan or as a promotion.
    • Expiry date: This is the date when your data plan will expire and you will need to renew it or buy a new one.
    • Subscription code: This is the code you use to subscribe to a data plan or to reactivate auto-renewal on GLO.
    • Validity period: This is the duration of your data plan, such as daily, weekly, monthly, or quarterly.
    • Volume: This is the size of your data plan, such as 1GB, 2GB, 5GB, or 10GB.
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How to Reactivate Auto-renewal on GLO

If you have stopped auto-renewal on GLO and you want to reactivate it, you can do so using the same methods as you used to cancel it. You might want to reactivate auto-renewal on GLO for various reasons, such as:

  • You want to enjoy the benefits of auto-renewal on GLO, such as convenience, continuity, and bonus data.
  • You want to avoid the hassle of buying a new data plan every time your data plan expires.
  • You want to stick to the same data plan that suits your needs and preferences.
  • You want to save money by avoiding the higher prices of some data plans when you buy them without auto-renewal.

To reactivate auto-renewal on GLO, follow these steps:

  • Choose the method that suits you best from the following options:
  • USSD code: You can dial *777# on your phone and press the call button. Select 1 for Data Services and press send. Select 1 for Buy Data Plan and press send. Select 4 for Manage Data Plan and press send. Select 2 for Auto-renewal and press send. Select 2 for Reactivate Auto-renewal and press send. You will see a list of your active data plans and their auto-renewal status. Select the data plan you want to reactivate auto-renewal for and press send. You will receive a confirmation message that says “Auto-renewal has been reactivated for the selected plan”.
  • SMS: You can send the subscription code of the data plan you want to reactivate auto-renewal for to 127 as a text message. For example, to reactivate auto-renewal for the N1000 monthly data plan, you can send 53 to 127. You will receive a confirmation message that says “Your request to reactivate data auto-renewal has been received and will be processed shortly”.
  • Online portal: You can visit the online portal at www.GLOworld.com/ng and enter your GLO phone number. You will see a list of your active data plans and their auto-renewal status. Click on the Reactivate Auto-renewal button for the data plan you want to reactivate auto-renewal for. You will receive a confirmation message that says “Auto-renewal has been reactivated for the selected plan”.
  • Customer care: You can contact GLO customer care using any of the methods mentioned above and ask them to reactivate auto-renewal on GLO for you. They will provide you with the information you need and process your request.
  • You will receive a confirmation SMS from GLO that says “Dear Customer, you have successfully reactivated auto-renewal for your data plan. Thank you for choosing GLO”.
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That’s it! You have successfully reactivated auto-renewal on GLO using the method of your choice. You will also enjoy the benefits of auto-renewal on GLO, such as convenience, continuity, and bonus data.

FAQs – How to Stop Auto renewal on GLO

Here are some frequently asked questions and answers about how to stop auto-renewal on GLO:

What is the benefit of auto-renewal on GLO?

The benefit of auto-renewal on GLO is that you don’t have to worry about the expiry date of your data plan and you can enjoy uninterrupted internet access. You also get bonus data when you subscribe to a data plan with auto-renewal on GLO.

How do I know if my GLO data plan is auto-renewable?

You can check if your GLO data plan is auto-renewable by dialing *777# and selecting 4 for Manage Data Plan. You will see a list of your active data plans and their auto-renewal status. You can also check the GLO website or the GLO data plan brochure for more information.

How do I stop auto-renewal on GLO for a specific data plan?

You can stop auto-renewal on GLO for a specific data plan by using any of the methods mentioned above and selecting the data plan you want to cancel auto-renewal for. You can also use the SMS method and type CANCEL followed by the data plan code and send it to 127. For example, to cancel auto-renewal for the N1000 monthly data plan, you can type CANCEL 53 and send it to 127.

How do I stop auto-renewal on GLO for all data plans?

You can stop auto-renewal on GLO for all data plans by using any of the methods mentioned above and selecting the option to cancel auto-renewal for all data plans. You can also use the SMS method and type CANCEL ALL and send it to 127.

How do I stop auto-renewal on GLO for a friend or family member?

You can stop auto-renewal on GLO for a friend or family member by using any of the methods mentioned above and entering their GLO phone number instead of yours. You can also use the SMS method and type CANCEL followed by the data plan code and the friend or family member’s phone number and send it to 127. For example, to cancel auto-renewal for the N1000 monthly data plan for a friend or family member with the phone number 08051234567, you can type CANCEL 53 08051234567 and send it to 127.

Conclusion

In this article, I have shown you how to stop auto-renewal on GLO using different methods, such as USSD code, SMS, online portal, and customer care. I have also shown you how to check your GLO data plan details and how to reactivate auto-renewal on GLO if you change your mind. By following these steps, you will be able to manage your GLO data plans and subscriptions effectively and save money.

I hope you found this article helpful and informative. If you have any feedback, questions, or suggestions, please feel free to leave a comment below or contact me directly. I would love to hear from you and help you with any issues or inquiries you might have regarding your GLO data plans and subscriptions.

Thank you for reading and choosing GLO. Have a wonderful day!

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