How to Check DU Postpaid Balance: A Complete Guide

How to Check DU Postpaid Balance: A Complete Guide

If you are a DU postpaid customer, you might be wondering how to check your DU postpaid balance. Knowing your balance is important to avoid any surprises on your bill, monitor your usage, and to plan your budget accordingly. Fortunately, there are several ways to check your DU postpaid balance, and they are all easy and convenient. In this article, we will show you how to check your DU postpaid balance using different methods, such as online, SMS, USSD, app, and phone. We will also give you some tips and tricks to manage your DU postpaid plan effectively and save money on your bills. By the end of this article, you will have a clear idea of how to check your DU postpaid balance and how to make the most of your DU postpaid plan.

How to Check DU Postpaid Balance Online

One of the easiest and fastest ways to check your DU postpaid balance is online. You can do this by logging into your DU account on the DU website or the DU app. Here are the steps to follow:

  • Go to the DU website or download the DU app on your smartphone. DU on Play Store or DU on App Store
  • Log in with your username and password, or register if you don’t have an account yet.
  • Once you are logged in, you will see your dashboard, where you can access various features and services related to your DU postpaid plan.
  • To check your DU postpaid balance, click on the “My Plan” tab, where you will see your current plan details, such as your monthly rental, data allowance, minutes, SMS, and other benefits.
  • You will also see a bar that shows your remaining balance for each category, such as data, minutes, and SMS. You can click on each category to see more details, such as your usage history, your bill cycle, and your expiry date.
  • You can also check your DU postpaid balance by clicking on the “My Bill” tab, where you will see your current and previous bills, as well as your payment history and due date. You can also download or print your bills, or pay them online using your credit card or other payment methods.
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How to Check DU Postpaid Balance by SMS

Another way to check your DU postpaid balance is by SMS. You can do this by sending a simple text message to a specific number, and you will receive a reply with your balance information. Here are the steps to follow:

  • Open your messaging app on your phone and compose a new message.
  • Type “BALANCE” and send it to 1355.
  • You will receive a reply with your DU postpaid balance, such as your remaining data, minutes, SMS, and other benefits.
  • You can also type “DATA” and send it to 1355 to check your remaining data balance only, or “MINUTES” and send it to 1355 to check your remaining minutes balance only.

How to Check DU Postpaid Balance by USSD

A third way to check your DU postpaid balance is by USSD. You can do this by dialing a specific code on your phone, and you will see a menu with various options related to your DU postpaid plan. Here are the steps to follow:

  • Dial *135# on your phone and press the call button.
  • You will see a menu with different options, such as “My Account”, “My Plan”, “My Services”, and “My Offers”.
  • To check your DU postpaid balance, select “My Plan” by pressing 2, and then press the send button.
  • You will see another menu with different options, such as “Balance”, “Data”, “Minutes”, and “SMS”.
  • To check your DU postpaid balance, select “Balance” by pressing 1, and then press the send button.
  • You will see your DU postpaid balance, such as your remaining data, minutes, SMS, and other benefits.

How to Check DU Postpaid Balance by Phone

A fourth way to check your DU postpaid balance is by phone. You can do this by calling a specific number on your phone, and you will hear a voice message with your balance information. Here are the steps to follow:

  • Call 155 from your DU postpaid number, or 04 390 5555 from any other number.
  • You will hear a voice message that welcomes you to DU and asks you to choose your preferred language.
  • After choosing your language, you will hear another voice message that asks you to enter your DU postpaid number, followed by the hash (#) key.
  • After entering your number, you will hear another voice message that gives you various options, such as “Balance Inquiry”, “Bill Inquiry”, “Payment Options”, and “Customer Care”.
  • To check your DU postpaid balance, press 1 for “Balance Inquiry”.
  • You will hear a voice message that tells you your DU postpaid balance, such as your remaining data, minutes, SMS, and other benefits.
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IVR (Interactive Voice Response) System: Call and Inquire

If you prefer a more interactive approach, you can call DU’s IVR system:

  1. Dial 135 from your DU postpaid number.
  2. Follow the voice prompts to check your balance.
  3. Receive instant information through the automated system.

The IVR system is a reliable option, especially when you prefer audio guidance or are unable to use the other methods.

Tips and Tricks to Manage Your DU Postpaid Plan Effectively

Now that you know how to check your DU postpaid balance, you might also want to know how to manage your DU postpaid plan effectively and save money on your bills. Here are some tips and tricks that you can follow:

  • Monitor your usage regularly and avoid exceeding your limits. You can do this by checking your DU postpaid balance using any of the methods mentioned above, or by setting up alerts and notifications on your DU account or app. You can also activate the Smart Limit feature, which allows you to set the maximum amount that you want to spend on your DU postpaid plan each month, and prevents you from exceeding it.
  • Choose the right plan that suits your needs and preferences. You can do this by comparing the different DU postpaid plans available on the DU website or app and selecting the one that offers the best value for your money. You can also customize your plan by adding or removing features and services, such as data packs, international minutes, roaming options, and entertainment subscriptions.
  • Take advantage of the offers and discounts that DU provides to its postpaid customers. You can do this by checking the DU website or app regularly for the latest deals and promotions, or by subscribing to the DU newsletter or SMS service. You can also join the DU Rewards program, which allows you to earn points for every dirham you spend on your DU postpaid plan, and redeem them for various rewards, such as vouchers, discounts, freebies, and more.

FAQs – How to Check DU Postpaid Balance

Here are some frequently asked questions and answers related to how to check DU postpaid balance:

Are there any charges for using the DU App to check my balance?

No, checking your postpaid balance through the DU App is free of charge. The app offers a range of services, and balance inquiry is one of the convenient features it provides.

What should I do if I encounter issues while checking my balance?

If you face any difficulties, you can contact DU customer support for assistance. They will guide you through the process and address any concerns you may have.

How can I change my DU postpaid plan?

You can change your DU postpaid plan by logging into your DU account on the DU website or app, and clicking on the “Change Plan” option. You can also call 155 or visit any DU store to request a plan change.

How can I pay my DU postpaid bill?

You can pay your DU postpaid bill by logging into your DU account on the DU website or app, and clicking on the “Pay Bill” option. You can also pay your bill by SMS, USSD, phone, online banking, credit card, cash, cheque, or at any DU store or partner outlet.

How can I check my DU postpaid bill details?

You can check your DU postpaid bill details by logging into your DU account on the DU website or app, and clicking on the “My Bill” option. You can also check your bill details by SMS, USSD, phone, or email.

How can I contact DU customer care?

You can contact DU customer care by calling 155 from your DU postpaid number, or 04 390 5555 from any other number. You can also chat with them online, email them, or visit any DU store or partner outlet.

Conclusion

In conclusion, checking your DU postpaid balance is easy and convenient, and you can do it using different methods, such as online, SMS, USSD, app, and phone. Knowing your balance is important to avoid any surprises on your bill, monitor your usage, and plan your budget accordingly. You can also manage your DU postpaid plan effectively and save money on your bills by following some tips and tricks, such as monitoring your usage, choosing the right plan, and taking advantage of offers and discounts. We hope this article has helped you learn how to check your DU postpaid balance and how to make the most of your DU postpaid plan.

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