May 30, 2023
How to call PalmPay customer care

How to call PalmPay customer care

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How to call PalmPay customer care? Palmpay is a popular mobile payment platform in Nigeria that allows users to send and receive money, pay bills, buy airtime and data, and much more. However, sometimes you encounter issues while using the app, and you may need to contact Palmpay customer care to resolve them. In this article, we will guide you on how to call Palmpay customer care, the channels available to reach them, and how to prepare for the call.

How To Call Palmpay Customer Care – Channels To Contact Palmpay Customer Care?

Palmpay customer care can be reached through various channels, and you can choose the one that is most convenient for you. Here are the various channels available:

  1. Phone Call: You can reach Palmpay customer care through a phone call. Palmpay customer care number is 23417005700. This line is available 24/7, and you can speak with a customer care representative to resolve any issue you may be facing.
  2. Email: You can also email Palmpay customer care at Ensure that you provide a detailed description of the issue you are facing, and a customer care representative will get back to you as soon as possible.
  3. Social Media: Palmpay customer care can be reached through social media handles. You can send a direct message to them on Facebook, Twitter, or Instagram, and a customer care representative will respond.
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How to Prepare for the Call

Before calling Palmpay customer care, ensure you have all the details about your issue. This will help the customer care representative to assist you quickly and effectively. Here are some tips to prepare for the call:

  • Write Down the Issue: Write down a detailed description of your issue, including any error messages you may have received. This will help you clearly explain the issue to the customer care representative.
  • Provide Account Information: Ensure you have ready your Palmpay account information, such as your phone number and email address. This will enable the customer care representative to identify your account and quickly assist.
  • Be Calm and Patient: When calling Palmpay customer care, be calm and patient. Remember that the customer care representative is there to assist you, and they will do everything possible to resolve your issue.

Palmpay Whatsapp Customer Care Number

The PalmPay WhatsApp customer care number is +23418886888. This number can be used to contact the PalmPay customer support team via WhatsApp. This is a convenient and quick way to get help or assistance from the customer care team, especially if you need help calling or accessing email.

To contact the PalmPay customer support team through WhatsApp, add + 23418886888 to your WhatsApp contact list and start a chat with them. You can ask questions or raise concerns regarding PalmPay services or transactions. You can read the post here if you want to learn about PalmPay cheat to earn up to 30,000 Naira free.

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Palmpay email address

The PalmPay email address for Nigerian customers is [], while for Ghana customers, care is []

You can contact their customer care by emailing any of these addresses, depending on your location, and be sure they’ll answer your question as soon as possible.

PalmPay phone number for calls

Here’s the PalmPay phone number to call whenever you want to contact them via phone call 23417005700 for Nigeria or 0800725644 for Ghana.

You can as well visit any nearest branch to get your issues resolved.

How To Call Palmpay Customer Care – Connect On Social Media!

You can also do this if you prefer to reach out to them on your social media accounts.

On Twitter

Search For PalmPay to find their account. Ensure the Twitter handle you’re following is verified to avoid following a fraudulent account.


On Facebook

Find the Palmpay page on Facebook and connect with them. Alternatively, you can comment on any of their posts.

Ensure you don’t drop any of your sensitive Information on Facebook to avoid being scammed.

What you can do with PalmPay WhatsApp or phone number

  • Get updated and reliable Information on any of the PalmPay loan services.
  • Ask about or register for the PalmPay pos.
  • Request for your account balance. You will be asked security questions to ensure you’re the account’s real owner.
  • Resolve transaction problems.
  • Ask questions about online banking and related features.
  • Any other complaints related to their services.
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Conclusion – How to call PalmPay customer care?

Palmpay customer care is always available to assist you with any issue you may face while using the Palmpay app. You can reach them through various channels, including phone calls, email, and social media. Before calling, ensure that you have all the necessary details about your issue, including your Palmpay account information, and be calm and patient while speaking with the customer care representative. With these tips, you can resolve any issue you face while using Palmpay.