BOSS Revolution is a money transfer service that was first launched for US customers in 2013 under IDT Payment Services, with a few selected destination countries in Latin America. Over the years, BOSS Revolution has expanded to include international money transfers to more than 59 countries around the world, including countries in Europe, Africa, and the Middle East. In this full and transparent review, we provide an in-depth analysis of the BOSS Revolution and all the alternative money transfer services you may want to consider.
BOSS Revolution Money Transfer Exchange Rate, Fees, and Charges
Being fully aware of the fees associated with an international money transfer is a critical part of getting the best deal for you. BOSS Revolution primarily advertises its services to migrants who want to send money to family and friends, so cheap transfers are an important part of their marketing.
The company offers free international transfers for first-time customers sending up to $300 using the app. From there, the cost starts from $1.99 but can be significantly higher. BOSS Revolution costs vary depending on the country you ship to and the payment method you select. A quick example: sending $300 to Brazil (USD to BRL) would cost between $1.99 when paying by debit card, up to $7.99 when paying by credit card. For more information about using your credit to send money, see our guide to credit card transfers.
BOSS Revolution doesn’t say exactly what markup they add to the mid-rate for international transfers, but this will likely change depending on the currency pair you’re converting between. Using the same example above, at the time of writing BOSS Revolution would offer an exchange rate of 1 USD = 4.9300 BRL, while the mid-market price is 1 USD = 5.13 BRL.
In comparison, BOSS Revolution in this case study, therefore, offers a more competitive exchange rate than providers like MoneyGram and Western Union, but a less competitive rate than a provider like WorldRemit.
If you pay by credit card, an advance fee may also be charged by your credit card provider.
BOSS Revolution Money Transfer Countries
BOSS Revolution supports international money transfers from the US to more than 50 countries around the world, with more than 320,000 branches to make cash retrieval more accessible.
Some of the most frequented corporate currency routes include Mexico, Guatemala, Dominican Republic, Colombia, Honduras, El Salvador, Nigeria, Ghana, Senegal, and more.
Wire transfers can be processed in minutes, although the exact transfer time may vary depending on the country you ship to and the payment method/delivery option you select.
Advantages and disadvantages of BOSS Revolution Money Transfer
- Covers many countries around the world
- Offers various delivery options
- New customers get their first transfer for free
- App available in both Android and Apple stores for 24/7 use
- Promises a fast delivery time
- User reviews are very mixed
- Only for US customers
- Paying with a card is the only option
- Some users criticize the customer service provided
- Visit BOSS Revolution
What kinds of transfers can you make with BOSS Revolution Money Transfer?
BOSS Revolution offers four different transfer types:
1. Cash pick up
With over 300,000 agencies or partner locations around the world, you can ensure your money is collected in cash. This type of transfer is often available very quickly, so it’s ideal if you need to transfer money urgently or to someone without access to a bank account.
2. Bank deposit
Bank transfer is a popular method of sending money internationally and seems to be the most widely accepted type of transfer for all countries to which the BOSS Revolution supports transfers.
3. Home delivery
For selected countries, you can also choose to have your money delivered directly to your recipient’s door. This isn’t an option for every country the company supports, so make sure it’s offered for your recipient’s country first.
4. Mobile Wallet
You also have the option to transfer money directly to mobile money accounts, which is another convenient and secure alternative to transferring money to a bank account.
How Long Does BOSS Revolution Money Transfer Take?
On their website, BOSS Revolution says that transfers should generally be available within minutes, although this may depend on the payment method you use.
Bank deposits and cash withdrawals are usually available within minutes of sending, but your transfer can be processed the next business day.
Compared to banks, which typically take 3-5 business days to process international transfers, and some other money transfer providers that can take several business days to process bank-to-bank transfers, BOSS Revolution has a faster transfer time.
What payment methods can I use when sending money?
BOSS Revolution has two payment options:
Debit or credit card:
The company accepts Visa, MasterCard, and American Express debit and credit cards for international money transfers, as well as other services offered (international calls and international mobile top-ups). Keep in mind that a credit card usually has a higher cost than a debit card.
You can also choose ‘Pay in store’. This option allows you to submit a transfer order through the online app and then pay for your transfer in cash at an authorized agent location.
Top reasons to use BOSS Revolution
This money transfer provider is most commonly used for personal business. When BOSS Revolution launched, the service was designed to provide a more reliable and cost-effective way to send money home. Popular reasons to use BOSS Revolution may include:
One of the most popular reasons to send money with this company would be to send money back to your loved ones. Remittance payments represent millions of dollars sent around the world every year, with millions of foreign workers sending money home to support their families in their home countries. With an emphasis on cheap international money transfers, this is the main reason why you can use BOSS Revolution.
Other personal reasons why you might send an international money transfer:
- Moving money home
- Paying a mortgage abroad
- Making a foreign payment (such as for a foreign wedding or a holiday deposit)
- Payment of tuition fees for a child studying abroad
Can I trust BOSS Revolution Money Transfer?
BOSS Revolution Money Transfer is a service provided by IDT Payment Services and IDT Payment Services of New York LLC. Both are licensed money transfer providers and comply with all federal and state money transfer rules.
Founded in 1990 by Howard Jonas, IDT Corporation is a global provider of telecommunications and payment services, with several brands under its name, including BOSS Revolution.
In addition, BOSS Revolution offers a 100% money-back guarantee. If for any reason your transfer does not reach its destination, the company will refund you the full amount.
What are users saying about BOSS Revolution?
BOSS Revolution receives a “Great” rating of 4.1 out of 5 on TrustPilot, with over 1,100 user reviews on the site. The positive feedback is quite similar, praising the company’s ability to send money to multiple destinations around the world quickly, efficiently, and cheaply.
What BOSS Revolution has been criticized most among TrustPilot reviews for is customer service, as well as some transfers that take much longer than expected to be processed to recipients or experience delays.
Elsewhere, BOSS Revolution is rated 4.4 out of 5 and 4.6 out of 5 in the Android and Apple app stores respectively. Of the negative reviews, most focus on the company’s international calling service rather than its money transfer service.
Overall, Boss Revolution receives mixed reviews from users. While the brand’s message of meeting the need for reliable, low-cost shipments can be appealing, some past customers have been critical of the company’s customer service and slow transfer times.
How do you start using BOSS Revolution to send and receive money?
Customers now can send money to more than 320,000 locations within these supported countries, with a 24/7 service available through the app and multiple delivery options, including bank transfers, cash withdrawals, and delivery. Currently, BOSS Revolution is promising free money transfers to new customers who transfer up to $300.
Using this service is quite easy and follows the same basic steps.
How to send money with BOSS Revolution:
- Step 1. Download the app or visit the website and create your free account. This should only take a few minutes.
- Step 2. Select the country you are shipping to and enter the amount you want to ship your payment method and your delivery method. These options may be limited depending on where you send them.
- Step 3. Click to continue and enter your recipient details (eg full name, address, bank account details) and your payment details.
- Step 4. Make sure you have entered all the details correctly and start the transfer.
How to get money with BOSS Revolution:
If you receive money via bank deposit, you must provide the sender with your full name as it appears on your bank account, in addition to your bank account number and routing number/classification code.
When you receive a mobile money transfer, your sender only needs the mobile number associated with your mobile money account.
If you receive cash, you may need a transaction ID and proof of identity (e.g. passport or driver’s license) to verify your identity when withdrawing funds.
Does BOSS Revolution have a mobile app?
Yes, BOSS Revolution has a free app available for Android and Apple phones that gets good reviews.
BOSS Revolution Money Transfer App Review
BOSS Revolution has grown exponentially in the 8 years since its launch and has become a widely used international platform enabling money transfers to more than 59 countries. In August 2021, BOSS Revolution announced that it is partnering with Terrapay as it continues to expand globally. From mobile top-ups to international calls and foreign currency transfers, the main focus of the BOSS revolution is connecting friends and family in different parts of the world.
Somewhat confusingly, BOSS Revolution has two mobile apps: the Calling App and the Money Transfer App; we will analyze the latter. The two apps work together seamlessly to ensure a streamlined online experience.
BOSS Revolution prides itself on its reputation as a secure and affordable money transfer provider and allows customers to send money instantly using the mobile app, with incentives such as zero transfer fees for global transfers of up to $300 to customers using the application for the first time. With the app you can:
- International calls
- Top-up phones for friends and family
- Send an international wire transfer
How do I get the BOSS Revolution money transfer app?
If you live in the United States, you can download the BOSS Revolution Money Transfer app for free from the app store of your choice. Unfortunately, if you live outside the United States, this money transfer app is not available.
Can I make international transfers with the BOSS Revolution Money Transfer app?
Yes, the BOSS Revolution money transfer app is designed to make it easy to send money from the US to family and friends abroad.
The only payment method available to customers sending a money transfer is a debit or credit card. However, there are more options to choose from when it comes to providing funds.
Beneficiaries can choose from the following payment methods:
- Cash Pickup: collect money from thousands of BOSS Revolution locations
- Bank deposit: money deposited into the recipient’s bank account
- Home delivery: money is sent directly to the recipient’s home address
- Mobile wallet: money sent directly to a digital money account
How does the BOSS Revolution money transfer app work?
To better understand how well the BOSS Revolution Money Transfer app performs against industry competitors, we’ll evaluate the performance of its basic features and the most popular features.
User Interface: The app is easy to use with information displayed in all functions, format in keeping with the big, bold and brilliant BOSS Revolution brand. Similar to the website, the mobile app ensures complete transparency during the money transfer process; this includes a handy comparison tool that allows customers to compare exchange rates with major competitors, and analyze how much money will be saved.
Speed/Bugs: Recently the all-in-one app was updated in November 2020 and the latest redesign aims to be faster and more user-friendly, with an emphasis on greater rewards for loyal customers. That said, according to user feedback, some customers — particularly on the Google Play Store — have had issues with the app crashing or running slow when arranging international money transfers.
How to send money with BOSS Revolution money transfer app
Step 1. Sign up for a BOSS Revolution account
Create your free BOSS Revolution account by downloading the app and logging in: you can also zip the registration process into a desktop browser; registration takes in any case less than five minutes. Once your account has been created, tap to open the app and sign in.
Step 2. Enter your transfer details
Select the destination country where your money should be sent, along with the amount, payment method, and delivery method.
These options vary depending on the country you are sending money to.
Step 3. Fill in the details
Continue to the next step and enter the recipient information (full name, home address, account information) followed by payment information (debit or credit card only).
Step 4. Final check everything and submit!
Check the information completely, check and verify that you entered everything correctly, and send your transfer.
How Long Does BOSS Revolution Money Transfer App Take?
Unfortunately, the transfer speed depends on the chosen payment method; Sometimes the delivery of a cash transfer can take less than 30 minutes, while other methods, such as a bank transfer, can take several business days depending on the processes of the receiving bank. Regardless of the speed of delivery, the recipient will be notified when the funds are available to the recipient.
Can you add money directly to the BOSS Revolution money transfer app?
No, debit and credit cards are the only accepted payment methods for this money transfer app.
Ratings & Reviews for BOSS Revolution money transfer app
BOSS Revolution Money Transfer online reviews present the app in a good light. iPhone users rated the app 4.8 stars on the App Store and Android users rated the app a similar score of 4.7 out of 5. Positive feedback includes praise for the BOSS Revolution reward system and instant money transfer processing. Most less favorable reviews refer to unsatisfactory customer service experiences with useless and unresponsive agents.
BOSS Revolution Money Transfer Frequently Asked Questions
In which countries is BOSS Revolution active?
BOSS Revolution is present in the US, Canada, UK, and Australia. However, the money transfer service is only available to US residents.
Are BOSS Revolution exchange rates guaranteed?
The exchange rate presented to you for your transfer is guaranteed on the day of your transfer. Exchange rates can change daily, so check the rate again if you are not switching on the same day.
How safe is BOSS Revolution?
BOSS Revolution confirms that all money transfer transactions sent from its website and apps are “conducted by the highest standards of SSL encryption and security”.
Are transfers taxed?
Tax laws differ from country to country, but in all cases, they are very complex.
In the United States, in most cases, you don’t have to pay taxes on receiving small financial gifts, but you may need to declare the gift to the IRS if the value of the gift exceeds $100,000. The tax authorities decide whether you have to pay tax or not.
In the UK you don’t have to pay tax on small money transfers, but you may have to pay tax on larger amounts. There is no fixed amount to pay as rates fluctuate every day. Please contact HMRC for a better understanding of the taxes you may have to pay.
If you receive an inheritance from abroad in Australia you do not have to pay tax, but if this money is for an investment, all gains are taxable. If you receive a monetary gift it is not taxable, but the Australian Tax Agency (AOT) does not consider all international money transfers as gifts, so you should contact the AOT to explain your situation if the gift is high in value.
Each EU country has its tax laws and rules for receiving monetary gifts. However, money sent to a business is taxed as foreign income. If you want to receive a large amount of money from abroad, you should hire an accountant or contact your local tax office for more information.
To make sure you’re not breaking the law, contact a tax professional in your country to help you with your international money transfer.
How do you find the best exchange rate?
Finding the best exchange rate is crucial to maximizing the money received on the other side. You will usually get better exchange rates with a money transfer provider compared to a traditional bank. Here are some tips for finding the best exchange rate online:
- Start your search early: different providers offer different exchange rates on different days, look for the best provider for your currency pair as soon as possible.
- Pay attention to the current exchange rate: Staying informed about the current exchange rate gives you the advantage of being able to buy and sell on the fly. Currencies fluctuate daily due to supply and demand, so it is wise to check regularly to get the best possible rate. Alternatively, you can sign up with our price alerts to know when your coin hits your target price.
- Avoid using your bank: Banks are reliable, trustworthy, and convenient, but they don’t offer value for money. They charge high fees and generally have higher fees compared to the money transfer provider. Some money transfer companies even offer a mid-range rate.
How do I contact BOSS revolution money transfer contact number?
There are several ways to contact customer support:
- Live chat on Boss Revolution app
- Call 716-271-1468
- Email to firstname.lastname@example.org
How do I cancel a Boss Revolution wire transfer?
You can only cancel a transfer that is in progress. To do this, contact customer support and provide information about the transfer.
How long does the refund take?
Refunds through Boss Revolution typically take between two and five business days.
BOSS Revolution Money Transfer Limit?
What is the maximum amount you can send via Boss Revolution? It is $2,999
The maximum limit you can submit through Boss Revolution is $2,999. However, some banks and institutions set lower maximum values. The limit may also vary depending on the destination and delivery method. To check the specific BOSS Revolution Money Transfer Limit, select a country at https://www.bossrevolution.com/en-us/services/money-transfer.
Boss Revolution is a great option for those who already use their other products, and worth a look for those who don’t. While Boss Revolution doesn’t offer the highest or lowest rates, this service still has a good chance of beating top market players like Western Union in select markets.