Glo Customer Care Number – How To Speak To Glo Customer Agent: Glo LTD Nigeria is the second largest network provider in Nigeria as measured by the number of subscribers (second only to MTN). As Glo mobile users, we usually need the services of customer service representatives. These services vary from submitting complaints to providing information about, among other things, airtime and data packages. In this article, we will provide you with the “easy ways to contact Glo customer agent representative”.
There are many ways to easily contact Glo customer service. We’ve listed some of the easiest ways for you.
Glo Customer Care Number
Calling Glo Customer care number is the conventional (most commonly used) method of contacting Glo Customer care number for questions and complaints. However, if you dial the number, you will be put on hold for a few minutes before a customer service representative picks you up to answer your questions. Talking to a customer service representative is completely free.
Follow the steps below to contact Glo customer service:
- If calling directly from a Glo number, dial the Glo Customer care number 121 or 200.
- Please call 08050020121 or 08050020200 if you are calling from another network within Nigeria.
- Please call +2348050020121 or +2348050020200 if calling from outside Nigeria.
By dialing one of these Glo Customer care numbers, you are guaranteed access to certain pre-programmed information. However, you need to have some patience to speak to a customer service representative.
Contact Glo customer service on Facebook
Today, many of us use social media to test our daily activities. So if you don’t want to go through the stress of calling Glo Customer care number, simply message them via Glo’s official Facebook page. A representative will respond to you within minutes (or hours).
Contact Glo Customer Service on Twitter
You can also submit your questions or complaints via Glo’s official Twitter IDs. Follow @GloCare or @Glo World and Tweet or DM, explaining your questions or complaints. A customer service representative is always available to respond to your tweets and direct messages.
Glo Customer Service Via Live Chat
Another effective way to communicate with a Glo representative is to use live chat. Live chat is almost the same as calling Glo customer service, except the communication is textual.
It’s even better than getting in touch via email as you will get answers without having to wait long. The live chat function is available at any time on the Globacom website, so you can quickly contact Glo’s customer service.
To start a Glo live chat:
- Any phone with an Android or IOS platform is ideal for that chat
- Go to Glo’s official website and find the chat.
- Glo’s live chat is usually at the bottom of the page.
- Click on it to begin.
Contact Glo Customer Service At The Nearest Service Center
As a customer-facing mobile network, Glo has Customer Service Centers (GloWorld) in all major cities, in the 36 states of Nigeria and the FCT. You can easily walk into one of the nearby GloWorld offices and submit your complaints (or ask your questions). There are customer service representatives who will meet your needs. View the addresses of all Gloworld offices/points of sale here and note the addresses closest to you.
Note: Most Gloworld offices open at 8 am and close at 4 pm or 5 pm.
Contact Us By E-Mail
Many of us find convenience in the “professionalism/reliability and privacy” that email provides. Glo recognizes this and provides email platforms that allow you to easily submit your complaints or ask questions by emailing one of these email addresses: customercare @ gloworld.com or corporatecare @ gloworld.com. A customer service representative will reply to you by email in no time.
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You can also post your questions and complaints via the post office. To do this, simply write your letter describing your questions or complaints (to be addressed to the manager/head of customer service) and send it to this address:
- Torres Mike Adenuga,
- Adeola Odeku Street,
- Victoria Island 23401, Lagos,
Calling Glo Customer care number and visit the office is the fastest and the direct way to contact Glo customer service representative, however, you can also get your problem solved by using other means of contacting GLO customer care.